mai hussien, Head Training / Hiring

mai hussien

Head Training / Hiring

Jinni

Lieu
Egypte - Le Caire - Ain Shams
Éducation
Baccalauréat, Administration And Tourism
Expérience
4 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 8 Mois

Head Training / Hiring à Jinni
  • Egypte - Le Caire
  • Je travaille ici depuis août 2022

* Responsible for designing the training program
* Responsible for coordination with the other departments
* Responsible for training facilities

Customer Care Supervisor à Jinni
  • Egypte - Le Caire
  • septembre 2019 à août 2022

* receive calls, whatsApp messages and Facebook messages and set the appointments
* monitor the performance of the blue collar
* monitor the performance of the demand
* send a (daily - weekly - monthly -annual) reports
* monitor the response rate for the Facebook page
* handle customers complains
* Handle marketing process
* Coordinate with the responsible for the APP
* Provide a training to cleaners

Éducation

Baccalauréat, Administration And Tourism
  • à Helwan University
  • août 2013

Specialties & Skills

Training
Data Analysis
Marketing
Presentation skills
problem solving
teamwork
crisis management
Communication
negotiation

Langues

Arabe
Langue Maternelle
Anglais
Expert