mai kamal, Marketing Executive

mai kamal

Marketing Executive

hikvision

Location
Egypt - Cairo - Giza
Education
Bachelor's degree, Mass Communication And Media
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Marketing Executive at hikvision
  • Egypt - Cairo
  • May 2020 to February 2021

Marketing products through social media and the phone to contract with our company

*Knowing the specific customer request and creating an attractive offer to contract with our company

*Create trust with the current client in order to encourage the owners of our company

Account Manager at R2s logistics
  • Egypt - Cairo
  • August 2019 to April 2020

*Responsible for everything related to the client in company .
* Solve the cuatomer problems to get the customer to be satisfaction.
*Track thr customer invoices and Handel with the finance team.
*setup a meeting with new customer to explain the traning and type of handling.
* sending a daily, weekly and monthly report for all clients.

Cuatomer service at R2s Logistics
  • Egypt - Cairo
  • September 2017 to August 2019

*Answering customers and clients questions
*Handling the customer concerns complaints
*Connection with customers via phone, email or social media
*Resolving customers issues
*Maintaning customer satisfaction
*Build a good report with customers over the phone .
*Track, documnts and Retaieve information in call tracking datapase .
*Following up the customers by making a calls

Customer Service Representative at R2s Logistics
  • Egypt - Cairo
  • September 2017 to August 2019

*Answering customers and clients questions
*Handling the customer concerns complaints
*Connection with customers via phone, email or social media
*Resolving customers issues
*Maintaning customer satisfaction
*Build a good report with customers over the phone .
*Track, documnts and Retaieve information in call tracking datapase .
*Following up the customers by making a calls

Customer Service Representative at R2s Logistics
  • Egypt - Cairo
  • September 2017 to August 2019

*Answering customers and clients questions
*Handling the customer concerns complaints
*Connection with customers via phone, email or social media
*Resolving customers issues
*Maintaning customer satisfaction
*Build a good report with customers over the phone .
*Track, documnts and Retaieve information in call tracking datapase .
*Following up the customers by making a calls

Education

Bachelor's degree, Mass Communication And Media
  • at Benha University
  • July 2017
Bachelor's degree, Mass communication Department
  • at Benha University

courses: English course In Ministry of defense language institute •Positive student … learning public relationships •Microsoft Office complete package

Specialties & Skills

MICROSOFT OFFICE
Zoho System
outlook
teamwork
Anlization
logistics management
Multitasking
PRESENTATION SKILLS
team leadership
interactive
Hard wokring
operation
public relation
marketing
problem solving
logistics

Languages

English
Expert