Mai Khalil, Senior Account Client Servicing

Mai Khalil

Senior Account Client Servicing

Traccs Public Relations

Location
Kuwait - Al Kuwait
Education
Diploma,
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Senior Account Client Servicing at Traccs Public Relations
  • Kuwait - Al Kuwait
  • My current job since March 2012

• Handles up to 3 clients
• Managing client relationships within the agency and advising on the development of public relations strategies
• Presenting PR strategies to clients
• Work alongside the media department for client’s requirements and support
• Analyzes the media coverage and opportunities for clients development
• Prepares quarterly update reports on clients status to be presented the Managing Director
• Strategize on the clients annual program and means for development and growth


• Supervising and running client meetings / communications
• Supervising the preparation and handling of communications for events (conferences, round tables, etc.)
• Insures the smooth operation of clients programs and work
• Participation, development and organization of all clients events and major briefings and meetings
• Supervising and editing all communications materials prepared for clients
• Oversees the preparation & handling of major company events (including press conferences, specialized interviews, round-tables, etc - supported by the media department) - especially those related to specific clients
• Formulation, launch and implementation of PR strategy to meet client objectives
• Ensures the planning/implementation/support of PR initiatives and activities to agreed budgets and timescales
• Self-development and continuing personal development

Account Manager at Switch Advertising
  • Egypt - Cairo
  • August 2008 to November 2011

• Maintain client visit and close contacts with the customers
• Initiate & implement in-house research
(Qualitative& Quantitative), to gauge consumer
insights as required
• Research concerning my accounts and their
competitors
• Attending creative sessions & assisting in
developing creative strategies for the brands
• Working with the account manager to brief
media, creative staff
• Delegating tasks to the stuff of the agency
• Presenting the creative work to the clients for approval or modifications
• Execute and supervise different marketing activities & activations within budget, parameters
& specifications as per the agreed plan
• Monitoring outdoor activities to ensure the successful running of marketing plan and strategy
• Supervising all production sessions
• Evaluate and measure campaigns impact on both sales figures and corporate brand equity
• Ensure consistency and supervising for brand image in all communications (showrooms - outdoors locations and messages - website -
exhibitions - E-marketing- events) following by company guidelines
• Following up on media planning and implementation for below and above the line activities
• Writing all types of reports, quotations, and briefs
• Ensuring timely delivery of all client requests…


Part of a team responsible for the following accounts:

• Shell "Ferrari - Shell event Cairo- Alex Road, Marina" August 2009
• GSK " Partners for Better Childhood Event " April 2009
• Misr Insurance " Direct Mail Campaign, SMS Campaign"
• Novartis " Team building event in JW Marriot" May 2009
• GSK " Cycle meeting in Fairmont Heliopolis" November 2009
• Participating in pitch for Proctor & Gamble 2009 promotion campaign. The campaign included
new concept called "Shopper Marketing" designing a new logo, in store campaign,
activities and retail shop branding

Assistant Marcom Director at Veolia Water Solutions & Technologies”
  • Egypt - Cairo
  • November 2010 to February 2011

Managing Veolia’s internal and external communication policy. In charge of promoting the Company's identity and image of quality in line with the company strategic plan

• Responsible for formulating & managing the company strategic marketing communications and public-relations plan

• Conceptualize and develop corporate events, marketing collaterals, press releases, speeches, newsletters and related presentation materials


• Interface with public relations agency; manage local and international media relations and enquiries

• Management of corporate website and social media marketing mediums

• Actively participate in the development and implementation marketing and advertising campaigns; corporate design and identity guidelines, represent company in events, write and develop press releases

• Coordinate with the advertising agencies the branding, media, design and PR
monitors brand Identity, guidelines and implementations

• Creates and organizes commercial events, demonstrations and or technical days

• Update the internal online Osmose magazine with the latest news, winning tenders and new projects

Assistant Marketing Manager at Food Staff
  • Egypt - Cairo
  • January 2005 to June 2008

• Meeting the clients
• Plan & serve the communication needs of clients
"Heinz, Nestle, Farm frites, La poire, …"
• Attending all types of briefings and meetings
• Research concerning my accounts and their
competitors
• Following up all works in process in various
departments inside the company (creative, art, production, etc…)
• Managing and organizing and supervising all of
the advertising activities
• Providing the clients with marketing and
advertising plans to promote their products and let the end consumer aware of their products
• Arranging loyalty programs for the clients
• Arranging cooking sessions for the executive chefs
of the big restaurants and hotels and people who are interested in the same field
• Arranging events for the clients to let them communicate with the end consumer
• Ensuring timely delivery of all client requests..
• writing all types of reports

Education

Diploma,
  • at The American University “AUC”
  • August 2009
Bachelor's degree, Oil painting
  • at Fine Arts
  • July 2005

Specialties & Skills

ADVERTISING CONCEPTS
ability to work under stress

Languages

English
Expert

Memberships

Egyptian Shooting CLub
  • Member
  • March 2000

Training and Certifications

international coach Ralph Watson (Certificate)
Date Attended:
August 2009
Valid Until:
August 2009

Hobbies

  • Sports, Reading and travelling
  • Arts and Crafts, Sports and Travelling