Total Years of Experience: 17 Years, 4 Months
May 2013
To Present
Deputy Floor Manager (Cosmetics,Accessories)
at Harvey Nichols
Location :
Saudi Arabia - Riyadh
Manage daily financial, operational performance of the store.
Meet the store’s monthly targets and handles budgets.
Recruit and train new staff.
Monitor and appraise work results.
Ensure a high level of customer service.
Maintain a safe and clean store environment.
Make sure that the products in the store are well displayed.
Manage stock deliveries.
Motivate sales staff.
Meet the store’s monthly targets and handles budgets.
Recruit and train new staff.
Monitor and appraise work results.
Ensure a high level of customer service.
Maintain a safe and clean store environment.
Make sure that the products in the store are well displayed.
Manage stock deliveries.
Motivate sales staff.
April 2011
To Present
Sales Supervisor (Jewelry , Accessories)
at Harvey Nicholes
Location :
Saudi Arabia - Riyadh
• Assisted Management in areas related to stock monitor, reports and sales analysis.
• Set Sales and Marketing Objectives for the department.
• Monitored Each Sales Representative to achieve their objectives.
• Led and managed the sales staff team and assisted them to achieve the targets.
• Guided, coached and trained the sales team in customer service.
• Prepared all sales reports and managed any other issues requested by the management.
• Followed up and managed customer service (maintenance, special orders....)
• Assisted the sales representatives’ queries, and gave the needed training in Brands and brand education.
• Displayed and Merchandised Jewelry and accessories According to HN standards.
• Set Sales and Marketing Objectives for the department.
• Monitored Each Sales Representative to achieve their objectives.
• Led and managed the sales staff team and assisted them to achieve the targets.
• Guided, coached and trained the sales team in customer service.
• Prepared all sales reports and managed any other issues requested by the management.
• Followed up and managed customer service (maintenance, special orders....)
• Assisted the sales representatives’ queries, and gave the needed training in Brands and brand education.
• Displayed and Merchandised Jewelry and accessories According to HN standards.
May 2008
To February 2011
Sales Associate
at Cartier
Location :
Saudi Arabia - Riyadh
• Sold jewelry and watches inside the boutique and building a continuous relationship with the customers.
• Built customers database by providing a perfect level of customer service.
• Contacted clients and followed up their requirements.
• Displayed and merchandised the items according to the concept of Cartier Responsible for events preparation, including client contacting and reception during the event.
• Built customers database by providing a perfect level of customer service.
• Contacted clients and followed up their requirements.
• Displayed and merchandised the items according to the concept of Cartier Responsible for events preparation, including client contacting and reception during the event.
October 2006
To May 2008
Sales Excutive
at Shalhoub Group (Tanagra)
Location :
Saudi Arabia - Riyadh
Tanagra Boutique "
Vertu Mobiles- ST-dupont - Tumi Bags - Dihn Van - Baccarat - Daum
Vertu Mobiles- ST-dupont - Tumi Bags - Dihn Van - Baccarat - Daum
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