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Maias Almaket, Deputy Floor Manager (Cosmetics,Accessories)

Maias Almaket

Deputy Floor Manager (Cosmetics,Accessories)·Harvey Nichols

Saudi Arabia

Diploma, Computer

Work experience

Total years of experience: 19 years, 7 months

Deputy Floor Manager (Cosmetics,Accessories)

May 2013 - Present

Harvey Nichols

Riyadh, Saudi Arabia

May 2013 - Present

Manage daily financial, operational performance of the store.
Meet the store’s monthly targets and handles budgets.
Recruit and train new staff.
Monitor and appraise work results.
Ensure a high level of customer service.
Maintain a safe and clean store environment.
Make sure that the products in the store are well displayed.
Manage stock deliveries.
Motivate sales staff.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Supervisor (Jewelry , Accessories)

April 2011 - Present

Harvey Nicholes

Riyadh, Saudi Arabia

April 2011 - Present

• Assisted Management in areas related to stock monitor, reports and sales analysis.
• Set Sales and Marketing Objectives for the department.
• Monitored Each Sales Representative to achieve their objectives.
• Led and managed the sales staff team and assisted them to achieve the targets.
• Guided, coached and trained the sales team in customer service.
• Prepared all sales reports and managed any other issues requested by the management.
• Followed up and managed customer service (maintenance, special orders....)
• Assisted the sales representatives’ queries, and gave the needed training in Brands and brand education.
• Displayed and Merchandised Jewelry and accessories According to HN standards.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

May 2008 - February 2011

Cartier

Riyadh, Saudi Arabia

May 2008 - February 2011

• Sold jewelry and watches inside the boutique and building a continuous relationship with the customers.
• Built customers database by providing a perfect level of customer service.
• Contacted clients and followed up their requirements.
• Displayed and merchandised the items according to the concept of Cartier Responsible for events preparation, including client contacting and reception during the event.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Excutive

October 2006 - May 2008

Shalhoub Group (Tanagra)

Riyadh, Saudi Arabia

October 2006 - May 2008

Tanagra Boutique "

Vertu Mobiles- ST-dupont - Tumi Bags - Dihn Van - Baccarat - Daum

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Computer Institute

January 2007

January 2007

Diploma, Computer

Syria

Intermediate Computer Institute 2 Years Study

Skills

Luxury Goods
Expert
Luxury Goods
Expert
Jewelry
Expert
Jewelry
Expert
Retail
Expert
Retail
Expert
Staff Supervision
Expert
Staff Supervision
Expert
Team Management
Expert
Team Management
Expert
Email
Expert
Email
Expert
POS
Intermediate
POS
Intermediate
MS-Office
Intermediate
MS-Office
Intermediate
Luxury Goods
Expert
Luxury Goods
Expert
Jewelry
Expert
Jewelry
Expert
Retail
Expert
Retail
Expert
Staff Supervision
Expert
Staff Supervision
Expert
Team Management
Expert
Team Management
Expert

Languages

English
Intermediate
Arabic
Expert

Training and Certifications

Training
SALES NEGOTIATIONS
CARTIER MIDDLE EAST
Mar 2009
CARTIER DIAMONDS AND GEMSTONES
CARTIER MIDDLE EAST
Mar 2010