mais alkhayyat

Delivering advisory support for the activities implemented by over 10 organizations under the “Roadmap for DFS Awareness & Literacy”
▪ Monitoring of activities implemented by all participating organizations under the “Roadmap for DFS Awareness & Literacy” and producing monitoring results.
▪ Advisory tasks to the Central Bank of Jordan
▪ Support the development of awareness raising materials .
▪ Planning &Build capacities inside CBJ for the development, coordination and monitoring of awareness raising activities.
▪ Support the project management using GIZ´s management model “Capacity Works” .
▪ Represent the project in meetings, workshops and at conference

Strategy and Vision
1. Assist the development of a vision and strategy for the program shared with program team.
2. Play an active role in identifying and developing new initiatives that foster and/or improve strategic objectives of the project.
Program Management

3. Review and update work plan throughout the program with the guidance and management support from the Deputy Program Manager.
4. Oversee if the grants are implemented according to the operational and financial needs of the organization
5. Monitor and pro-actively track the National Network sub grant budget and maintain effective and efficient spending levels for quality delivery of the program activities.
6. Develop, design, and provide all organizational trainings for the network board members with the program needs.
7. Review social cohesion activities proposals working closely with team leaders and provide feedback to National Network board members.
8. Develop and design training materials suitable to the training programs.
9. Provide guidance and supervision to the Capacity Building Coordinator.
10. Submit progress and monthly reports.
11. Design internal systems for the National Network for Negotiation and Conflict Management.
12. Interview and hire new staff for the National Network.
13. Develop and implement annual plan for the National Network, in line with MC Jordan and International Policy to support individual program objectives.
14. Conduct training needs assessment for network members in order to build their capacity.
15. Ensure quality of delivered training and organization of participant’s guides, user’s trainer’s guides and training modules.
16. Coordinate logistical preparations for training workshops and prepare all needed training materials.
17. Prepare and track training attendance lists, and ensure proper documentation for delivered trainings.
18. Prepare and track all network activities, and maintain records of all payments and receivables and prepare monthly records for all grant related activities.
19. Follow up on the spending’s and budget tracking for the National Network sub grant.
20. Assist in coordinating preparation efforts; ensure a safe working environment for all people involved in project implementation.


Team Management
21. Provide leadership and day to day management to the Capacity Building Coordinator and 4 of National Network staff.
22. Provide team members with information and resources to improve performance and reach objectives.
23. Support the recruitment National Network staff.
24. Support in the recruitment of new program staff in compliance with Mercy Corps human resource policies and procedures.
25. Provide oversight, support and capacity building to the program staff and compliance with Mercy Corps human resource policies and procedures.

1. Develop, design, and provide training programs for the local community and MC staff,
commensurate with the program needs.
2. Develop training plans and session plans for training programs.
3. Review dispute reports and provide feedback to community leaders.
4. Develop and design training materials suitable to the training programs.
5. Design pre and post questionnaires for trainings.
6. Provide guidance and supervision to the training coordinator.
7. Submit training and monthly reports.
8. Design criteria and questionnaires for trainees selection when needed.
9. Interview trainees to select training participants when needed.
10. Develop and oversee the complete learning and training cycle for over 700 participant Community
leaders.
11. Develop and implement annual Training plan, in line with MC Jordan and International Policy to
support individual program objectives.
12. Conduct training needs assessment for MC staff in order to build their capacity.
13. Ensure quality of delivered training and organization of participants guides, users trainers guides and
training modules.
14. Coordinate logistical preparations for training workshops and prepare all needed training materials.
15. Prepare and track training attendance lists, and ensure proper documentation for delivered trainings.
16. Assist in coordinating his/her preparation efforts; ensure a safe working environment for all people
involved in project implementation.
17. Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;

Prepare training materials and giving training courses in marketing and Management subjects . such as :
Some given courses :

1) Qualified Sales officers (in different sectors such as gold, retail, loans )
2) Qualified hiring officers
3) Qualified customer service officers
4) Qualified Administrative officer
5) Purchasing Management
6) The art of promotion
7) Introduction to marketing and the marketing mix
8) e-commerce
9) marketing and selling skills for small enterprises
10) Principles of Projects Marketing
11) Market Analysis
12) Market research
13) Pricing Strategies
14) Distribution Strategies
15) Field research Applied examples
16) E-marketing
17) writing administrative reports
18) Conflict Management in the work environment
19) Starting and developing small business
20) Delegation
21) Management for the Executive Secretaries

teaching subjects to BA students such as:
1) E- marketing
2) insurance marketing
3)Management Information Systems ( MIS )
2) Decision Support Systems ( DSS)
3) strategic management
4) decision making
5) operation management
6) business research methods
7) Developing Management skills
8) Organization Behavior
9) Strategic Stuffing
10) Man Power

Consultant for the student Career Profile project in king Saud university, its a 2 years project the aim of this project it to build a career profile for all University colleges to provide the students with the needed skills they need in their future jobs

teaching Understanding Business Functions course

Key function & leader ship
1) ghathers market information of assignd brand and analyze, arrange the whole company information.
2) based on assigned management resources, planes marketing strategy of assigned brand. motivate team members towards target achievement,
3) analyze market results and feed back to improve the effect and efficiency of next term plans .
4) lead and encourage advertising agencys marketing implementation based on 4 p strategy.
5) prepare half yearly marketing schedule in coordination with marketing director and manage it monthly and weekly basis,
6) lead consumer research
7) prepare monthly reports to marketing director, such as competitors activities, pricing, packaging, customer trends .

Impac Jordan is a division company of Impac Group, headquartered in New York, specialized in luxury Designer Fashion Retailing. Currently Impac Jordan has three stores located at Zara Centre, Amman which includes Avanti, Ermenegildo Zegna, and Versace Collection.
Avanti is a multi brand concept store with more than 35 different world famous brands, such as Burberry, Emporio Armani, Casadei, John Galliano , Emanuel Ungaro, Nina Ricci, Dior, Just Cavalli, D&G, Ferre, GF Ferre, Philosophy By Alberta Ferretti, Pollini, Moschino Cheap & Chic, Moschino Jeans, Versace Jeans, Red Valentino, Exte, C’N’C, Krizia Jeans, Laundry, Vera Wang, Roberto Botticelli, Luella, Julie Sandlau, Moreschi, and Versus.
Main Duties & Responsibilities include the following:
• Prepare and implement Marketing and PR plan to include the followings:
- Studying the Existing situation of (Products, Competitors, Market trend, SWOT analysis, etc.)
- Determine the Marketing Objectives and targets which needs to be achieved.
- Prepare the strategies and the tactics to achieve the marketing objectives and prepare the action plan.
- Prepare promotional Plan to support the marketing plan and determine the promotional budgeting and co-ordinate with Advertising agencies to implement it.
- Monitor the implementation, and prepare a monthly report on progress.
develop and control marketing campaigns threw all media tools ( Out doors, Radio, Newspapers, etc….),
- Events management (celebrations, exhibitions, lectures, etc…)
- Writing press releases and events coverage
- planning and implementing customer care program, ( VIPs cards, best clients event …)

Main Duties & Responsibilities include the following:
· Prepare and implement MFW Marketing to include the followings:
- Studying the Existing situation of (Products, Competitors, Market trend, SWOT analysis, etc.)
- Determine the Marketing Objectives and targets which needs to be achieved.
- Prepare the strategies and the tactics to achieve the marketing objectives and prepare the action plan.
- Prepare promotional Plan to support the marketing plan and determine the promotional budgeting and co-ordinate with Advertising agencies to implement it.
- Monitor the implementation, and prepare a monthly report on progress.
· Prepare Plan to upgrade the skills of Loan officers thru continuous training programs on class and on field.
· Conducting Market research and surveys as required such as yearly Customer survey.
· Frequently Monitoring competition (products, loan officers, management, customers)
· Product development opportunities and New product ideas and product testing.
· Finding the opportunity in opening new market segments or expanding the existing market segments. Enhancing incessantly the Customer service quality in all branches thru training and quality control procedures and motivators.
·Close contact with loan officers and evaluate their motivation and morale, and improve always their rewarding system.
Running A team of 70 sales people .§ Preparing Training materials and sessions for sales staff
§Understand the needs of our business - create ways of communicating the message / reaching target audiences (surveys / mailing, advantage) § Take on set projects & maximize impact through awareness of offline/online issues - excellent budget / time management §Setting marketing plan's, evaluate marketing strategies, develop and control marketing campaigns, plan for marketing events, prepare marketing report's and analytical studies. Created and executed advertising and promotion campaigns.§Events management - planning, budgets, tactics.

 Understand the needs of our business - create ways of communicating the message / reaching target audiences (surveys / mailing, advantage)
 Take on set projects & maximize impact through awareness of offline/online issues - excellent budget / time management
 Setting marketing plan's, evaluate the activities of marketing department, establish distribution networks for services, initiate market research studies and analyze findings, assist in service development, evaluate marketing strategies control a grope of 7 marketing rep's, develop and control marketing campaigns, plan for marketing events, prepare marketing report's and analytical studies. Created and executed advertising and promotion campaigns.
 Arranged for reproduction of materials for distribution and examined reproductions for conformity to standards.
- Edited materials according to specific market and requirements
- Conferred with legal staff to resolve problems, such as copyrights and royalty sharing with outside producers.
 Events management - planning, budgets, tactics, delivery

Sales Development Center, Developing Insurance Sales
 Demonstrated effective presentation skills .
 Consulted with clients to determine their needs and priorities.
 Provide positive attitude not only to customers but to the stuff and employees as well .
 I provide a quick capability to learn and flexibility to adapt to any situation put in .

Supervise, manage and train 3-person office staff. Prepare correspondences, document invoices, including materials for payment of trainers. Maintain in-office calendar and training calendar. Format monthly newsletter and membership directory. Create and reconfigure client databases, Received cash and check receipts, Organized materials for various training sessions, giving MS Office and Internet Courses, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing. Organized mailing of monthly newsletter Corresponded with customers