Mais AlKhoury

- Lead and oversee the implementation and adherence to compliance policies and procedures, ensuring alignment with regulatory requirements and internal standards.
- Conduct comprehensive compliance risk assessments and develop mitigation strategies to address identified risks.
- Collaborate with various departments to enhance awareness and understanding of compliance requirements, providing training and support where necessary.
- Monitor and review compliance reports, identify trends and areas for improvement, and take corrective actions as needed.
- Act as the primary point of contact for regulatory authorities and manage communications and reporting, ensuring timely, accurate submissions.
- Develop and implement internal controls to prevent violations of legal guidelines and internal policies, ensuring the company's operations are conducted within the regulatory framework.
- Keep up-to-date with regulatory changes and updates, ensuring the company’s policies and procedures remain current and compliant.
- Sole HR focal point reporting directly to the CEO; manage end-to-end HR operations: recruitment, offers/contracts, onboarding, employee relations, leave/attendance, disciplinary actions, and offboarding.
- Drafted and implemented HR policies and procedures; ensured adherence to UAE labor requirements and internal standards.
- Planned and delivered company trainings and inductions; maintained complete, compliant HR records.
- Oversee CBUAE Emiratization: data submissions, dashboards, track operational vs. recruitment points, coordinate CBUAE contacts, and prepare management updates.
- Partnered with department heads on workforce planning and role design; supported performance and development initiatives to raise capability across teams.

- Provided guidance to clients on structuring Letter of Credit and Documentary Collections, ensuring a
comprehensive understanding of their business needs.
- Detected and mitigated trade-finance risks (sanctions/restricted-party matches, TBML indicators); escalated and
reported suspicious activity per policy.
- Guided and supervised the work of Letter of Credit and Documentary Collection Officers, including SWIFT
messages, to ensure efficiency and compliance with regulations, sanctions, and International Trade Standards, as well as internal policies and procedures.
- Examined LC documents under UCP 600 and ISBP 745, and collections under URC 522; resolved discrepancies,
obtained waivers, and facilitated timely settlement.
- Collaborated with FI, Treasury, and Compliance departments to ensure timely processing and regulatory
adherence for trade transactions.
- Streamlined trade-ops procedures and checklists; strengthened maker-checker controls and reduced turnaround
times.

- Engaged with corporate clients to scope needs and structure solutions using Letters of Credit, Documentary Collections, and invoice factoring aligned to cash-flow and risk profiles.
- Issued and advised import and export Letters of Credit, processed amendments and confirmations, generated SWIFT messages, and coordinated reimbursements.
- Examined Letter of Credit presentations under UCP 600 and ISBP 745; identified discrepancies, obtained waivers, and arranged settlements, acceptances, or discounting.
- Prepared and handled incoming and outgoing Documentary Collections per URC 522; tracked maturities and generated SWIFT messages; ensured timely payments.
- Managed invoice factoring transactions, verified invoices and supporting documents, applied agreed advance rates, posted advances and settlements, reconciled buyer payments, and monitored aging and limit utilization.
- Handled import and export guarantees including issuance, advising, amendments, and claims; prepared related SWIFT messages.
- Coordinated with correspondent banks and cross-functional internal teams to ensure aligned, timely processing and a smooth end-to-end workflow.
- Enhanced Standard Operating Procedures, refined templates, and introduced checklists to increase accuracy and
accelerate processing in trade operations.

- Examined, prepared, advised, settled, and processed incoming/outgoing documentary collections in accordance with URC 522; tracked maturities and collection schedules.
- Prepared documentary collection SWIFT messages for instructions, payment advice, and queries.
- Coordinated with cross-functional internal teams to ensure smooth end-to-end processing, aligned approvals, and consistent information flow.