ميس مصطفى محمد قواسمه, HR Manager

ميس مصطفى محمد قواسمه

HR Manager

SEDCO

البلد
الأردن
التعليم
ماجستير, MBA/HR
الخبرات
13 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 10 أشهر

HR Manager في SEDCO
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ أكتوبر 2019
Hr & Administration Manager في Method Technologies Corporation
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يوليو 2015

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.Responsible for working alongside operational managers to ensure all HR activities are
carried out to the highest standard.
Duties:
 Ensuring that the business is legally compliant in all its employment activities.
 Giving new starters a really positive and professional perception of the company.
 Operationalising, integrating and delivering HR processes, projects and change.
 Driving excellence and best practise at every opportunity.
 In charge of all recruitment, selection and induction activity for both permanent and
temporary staff.
 Developing and overseeing all employee reward and recognition schemes.
 Managing an effective employee performance review system.
 Executing company-wide HR initiatives.
 Implementing talent acquisition strategies.
 Managing a team of over 5 HR staff.
 Building relationships with third party recruitment agencies.

Hr & Administration Manager في Eylaf Industrial Company –Ata Rabah Company
  • الأردن - عمان
  • مارس 2014 إلى يوليو 2015

Having overall responsibility for the recruitment polices of the company and also the welfare of the staff. Also managing the information held on the HR database and personnel files to ensure it is updated in a timely and accurate manner. Ensuring that all procedures comply with the Data Protection Act.
1-Ensuring that only the best candidates with the right qualifications, skills and experience are employed.
 Writing informative job descriptions.
 Negotiating advertising rates with newspapers & online job boards
 & then placing job adverts with them.
 Liaising closely with trade unions, employee representatives and solicitors.
 Drafting offers of employment and promotion.
 Providing guidance to work colleagues and senior company management on all employment matters.
 Maintains the work structure by updating job requirements and job descriptions for all positions.
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
 Prepares employees for assignments by establishing and conducting orientation and training programs.
 Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
 Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
 Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
 Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
 Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
 Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
 Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
 Maintains human resource staff by recruiting, selecting, orienting, and training employees.
 Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
 Contributes to team effort by accomplishing related results as needed.

Hr & Administration Manager-Clinics Manager في AL-ESSRA Hospital
  • الأردن - عمان
  • مارس 2012 إلى ديسمبر 2012

Under the general supervision of the Physicians, my responsibilities are as the Clinic Manager is responsible for the supervision, direction and coordination of the day-to-day operations of clinics.
Duties include:
 Assisting in the establishment\implementation of goals, objectives, policies, procedures and systems for all operational areas of the clinic
 Assisting in the development and implementation of long-range plans
 Participating in the selection, training and supervision of all clinic staff
 Planning and coordinating daily work assignments and operations
 Evaluating performance, recommending merit increases and disciplinary actions
 Resolving problems, both administrative and operational (including the maintenance of clinic property, computer systems and installed software applications) and ensuring compliance with regulations and standards
 Assisting in the development\implementation of cost effective policies and procedures for all administrative and operational areas
 Ensuring the effective implementation and administration of benefit programs, wage scales, job descriptions, personnel policies and payroll practices
 Assisting with day-to-day accounting matters including preparation of cheques, bank deposits, bank reconciliations and the control of all matters pertaining to Accounts Payable and Accounts Receivable
 Working with medical staff to ensure quality patient care and services are provided
 Gathering and reporting data for fiscal, statistical and analysis purposes including roster validation and preventive care bonus
 Maintaining the strictest confidentiality

في JUNUARY
  • يناير 2010 إلى مارس 2012

JUNUARY 2010 - MARCH 2012: AL- Isteshari Hospital as
HR assistance - HR Department

Clinics Coordinator - PR department ( patient affairs) في Isteshari Hospital
  • الأردن - عمان
  • يونيو 2009 إلى فبراير 2012

 Coordinates all logistics of clinics visit for continuity and efficiency of service.
 Provides services in a manner to maximize patient satisfaction and loyalty.
 Handles appointment scheduling and pre-registration of patients and medical records.
 Liaise with Headquarter and oversee the implementation of new plans and policies.
 Responsible for gathering and documenting demographic statistics as assigned and monthly presentation of coordinator’s report to board of directors.
 Participate in performance improvement activities.
 Intake and training of patient, and other duties and responsibilities as necessary in the operation of the clinics when serving patients.

الخلفية التعليمية

ماجستير, MBA/HR
  • في The University of Sunderland
  • فبراير 2014

I made my dissertation about recruitment process and retention strategy for employees and how the organization can achieve a competitive advantage by its HR department.

دبلوم, HR
  • في Talal Abu-Ghazaleh
  • ديسمبر 2012

my graduation project was about learning and development within the organization.

دبلوم, Marketing
  • في Talal Abu Ghazaleh Academy
  • مارس 2010
بكالوريوس, Administration & Economics-Business Administration
  • في Hashemite University
  • يناير 2009
الثانوية العامة أو ما يعادلها, Communications
  • في Talal Abu Ghazaleh Academy

1-Training and development course - Talal Abu Ghazaleh Academy 2-Performance appraisal course - Talal Abu Ghazaleh Academy 3-Communications skills& time management - Talal Abu Ghazaleh Academy

الثانوية العامة أو ما يعادلها, Customer service & business
  • في Talal Abu Ghazaleh Academy

4-Customer service & business etiquette - Talal Abu Ghazaleh Academy 5-HR management - Talal Abu Ghazaleh Academy

الثانوية العامة أو ما يعادلها,
  • في Talal Abu Ghazaleh Academy

6-Job analysis & description course - Talal Abu Ghazaleh Academy

الثانوية العامة أو ما يعادلها,
  • في Talal Abu Ghazaleh Academy

7-Organizational structures course- Talal Abu Ghazaleh Academy

الثانوية العامة أو ما يعادلها, Business
  • في Talal Abu Ghazaleh Academy

8-Salary scale course- Talal Abu Ghazaleh Academy 9-Business writing skills presentation skills - Talal Abu Ghazaleh Academy

Specialties & Skills

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس