Mais Hosam Al-Dean Tammam

In Charge of Improving the Performance & Applying the Quality Management System ISO 9001:2015 at the ''Consumers Affairs Department & Related Services Centers" at Different areas in Kuwait .

Management Representative & Team Leader of the Project.

My main job responsibilities is to determine and establish procedures and quality standards.  Every day I Direct, Control, organize and follow up with four quality control supervisors through scheduling a daily plan for work and determine the time frame for each task to be done so everyone knows his responsibilities and tasks.  Solve any problem faces the quality team and reports to the manager.  Make different review meetings with my team when needed.  Supervising the whole technical staff.  Defining the areas of waste and problems in the factory.  Make operational analysis for the processes and develop many different solutions for such problems in order to improve the production, minimize waste and best utilize the available sources.  Applying many tools for improvement like 5S and Lean Manufacturing tools.  The company is looking forward to be ISO 22000 certified so I was also appointed as the Management Representative ‘’FS Team Leader’’. So I’m responsible to implement the system here and improve it.  Hold any meeting needed with the third parties such like the Certification Company.

I've completed my Engineering training course at Combined Group Contracting Company, at Summer 2013, My training course was spent at the QA/QC Department as Quality Control & Quality Assurance Engineer.

* I've looked over many Quality Management System procedures regarding to the ISO 9001 as C.G.C complies with and understand the way of building up.

* Got familiar with many Quality Control & Quality Assurance processes.

* Improved many procedures for the company such like the Project Quality Plan procedure after comparing between the approved one and the customer requirements

* Draw the process flow charts of many Quality Procedures using Microsoft office Visio.

* got familiar with all processes done at the company by following their procedures and forms.

* Made an Internal Quality Audit on many internal Departments and factories of the company.

* Reported the results if there is any Non conformity, opportunity for improvements, area of concern or positive observation.and follow up the process of improving or solving such problems.

* I've got an Excellent recommendation from my Supervisor Eng. Mohammad Balat, Corporate Quality Manager at Combined Group Contracting Company.