Maita Limboo

Deliver exceptional customer service by welcoming customers, identifying needs, and offering
personalized product recommendations. Apply consultative selling techniques to maximize sales through
upselling and cross-selling. Maintain strong product knowledge to explain features and brand value.
Accurately process cash and card transactions using POS systems. Support daily store operations
including stock replenishment, inventory control, and visual merchandising. Contribute consistently to
achieving individual and store sales targets.

Provided professional and friendly customer service by greeting guests, managing reservations, and
ensuring a smooth dining experience. Responded effectively to customer inquiries and special requests
while coordinating closely with service and kitchen teams during peak hours. Maintained a clean and
welcoming front-of-house environment to support service quality and customer satisfaction.

Served as the first point of contact for guests, delivering high standards of customer service at the front
desk. Assisted with inquiries, bookings, and appointments while providing accurate information about hotel
and spa services. Handled customer feedback and complaints professionally, ensuring timely resolution.
Managed calls, guest records, and administrative tasks while promoting spa treatments and hotel services.

Assisted customers with product selection by explaining features, benefits, and usage. Built strong
customer relationships through personalized service, contributing to repeat business. Supported
promotional activities and new product launches. Assisted with stock handling, inventory checks, and
maintaining high store presentation standards.