Institutional Development and Quality Manager
Tikyet Um Ali
Total years of experience :15 years, 4 Months
• Strategic Planning
• Quality and Risk Management
• Strategic and Operational Plans Monitoring and Evaluation
• Key Performance Indicators (KPIs)
• Quality and Risk Management
• Policies and Procedures Development and Management
• Prevention of sexual exploitation and abuse (PSEA) focal point
• Organizational Chart
MEAL Trainer - Part time
Project Management for Development Trainer - Part time
Zain International Academy
ISO9001 Consultant - Part time
Freelancer
Key Functions:
• Strategic Planning
• Quality Improvement
• Processes and Procedures Development and Management
• External Complaints Management
• Internal Audit
• Key performance Indicators (KPIs)
• Information and Research
Key Functions:
• Quality Assurance
• Data Management
• Systems Development and Management
• Quality Improvement
1. The Institutional development coordinator, working under the direction of Business Development Director, is responsible for planning, managing, implementing and overseeing the activities of the Institutional development; planning and implementing the business plan and the marketing strategy plan based on the HCAC strategic plan.
2. Support the development effort for both the annual fund and capital campaign. (Key to this position is the ability to juggle various projects and seeking grants at once, while maintaining a clear view of how each project supports the HCAC mission).
3. Develop and implementing a strategic, integrated fund development plan to build and sustain donor/ grant support for HCAC.
• Prepare and provide continuous education and awareness workshops for healthcare providers
• Coordinate and manage all HCAC policies and procedure
• Analyze, Evaluate and Coordinate HCAC courses and workshops
Implement new procedures to enhance productivity of the office
• Organize systems for tracking large volumes of paper flow
• Prepare Contracts, Scope of Work and Confidentiality for Surveyors and Consultants
Provide financial & accounting services to the Finance & Administration Manager
Lecturer and Trainer (Part-time) 12/09 to 12/11
Yarmouk University in cooperation with Orient house Academy: 02/11 to 12/11
Jadara University in cooperation with Al-Qusour Academy: 10/10 to 06/11
Toledo Private College: 10/10 to 2/11
Al-Balqa' Applied University (BAU) in cooperation with Dar AL-Oloum cultural center 12/09 to 12/10
• Represented institutions at professional conferences and seminars
• Developed and implemented new methods of teaching to reflect changes in research
• Designed, Prepared and Developed teaching materials
• Supported students through a pastoral/advisory role
• Supervised students’ research activities
• Established collaborative links outside the university with industrial, commercial and public organizations
Higher Council for Science and Technology 12/09 to 04/10
Data Collector & Analyst (Mental Disorder Research Project)
• Received, recorded and entered all data from the Observer
• Designed and implemented efficient data collection techniques specifically for this company
• Compiled, recorded and coded results / data from interviews and surveys
• Met with supervisor daily to submit completed assignments and discuss progress and provide reports from analyzed data
Internship
King Abdullah University Hospital (KAUH): 02/09 to 01/10
• Quality Department:
• Medical Record Department
• Human Recourse Department
• Floors
• Tender Department
GPA (89.2) i had participate in alot of cources and workshops that are inluded in my cv ( so for more information and details you can see my attahed cv ) also a have an experience as a lecturer and trainer , also a have a knowledge in research working because i had worked in a rearch projet about mentall disorder with WHO and the higher council of science and technology .
