Majd Madani

1. Handlesall customer quiresrelated to loans/CASA account/credit cards.
2. Receiving different requestsfor personal/auto/smart/mortgage, or any typeof loan.
3. Resolvecustomer'sproblem instantly.
4. Maintain excellent communication with thecustomersto achievecustomers' satisfaction and providethe
bank with customer'sfeedback, suggestionsand complains.
5. Assist customersregarding their inquiriesabout their accounts, credit card and loans.
6. Crosssell thebank productsand generateleadsto other departments' in thebank.
CommunicationsSkills
Excellent computer skillsusing MSOfficesoftware.
Public oriented personality.
Motivation and team player.
Lead by example& Public Speaking.
Maintaining high level of energy and focused.
Excellent human skillsand attractivepersonality.
Developed ability to work in afast-paced atmosphere.
Diplomatically resolved customer'scomplaintson as-needed basis.
Ability to follow instructionswell and makedecisionswith no supervision
Maintained excellent customer relationsand developed customer rapport.