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MAJDI ABUAWAD, Spare Parts Director

MAJDI ABUAWAD

Spare Parts Director·Mannai Automotive

Qatar

Bachelor's degree, Mechanical Engineer

Work experience

Total years of experience: 24 years, 2 months

Spare Parts Director

February 2017 - Present

Mannai Automotive

Doha, Qatar

February 2017 - Present

Head of Parts department
A member of Mannai Corporation QPSC, A dealer of GMC, Cadillac, BYD, JAC, ACDelco, Subaru Yuasa Batteries, Hankook Batteries, Caltex Oil & JCB. In adding to of more After Market products for both Passenger & heavy equipment Parts in Qatar
- Head of automotive Parts Department Monitoring and direct supervision over all parts operations (Procurement, Retail, Wholesale, Stock management, Storing, Distribution, Manpower and Marketing).
- Managing resources & manpower (one main CPD supplying 5 spare parts outlets and 4 service centers with a total parts staff around 61 employees).
- Developing and implementing of all Parts Policies and Procedures.
- Preparing annual departmental budget and forecasting.
- Preparing and implementing a comprehensive business plan which aims to effectively achieve the Targets & Profit pointed in the budget.
- Analyzing monthly P&L report
- Conducting and analyzing all related market and feasibility studies.
- Installing and conducting staff training for Parts Operation, Management courses, Inventory, Sales, Accessories sales and leadership.
- Representing the company in Parts Council Meetings for the Middle East & Africa region.
- Mapping and network expansion for parts & accessories outlet.
- Improve accessories Sales through PDIO, and sales showroom. enhancing the profit through outlets
- Expand the accessories sales by adding new Lines, market research & surveys focusing on customer needs and exceeding their expectations
- Follow up new products through all possible channels, overseas exhibitions, media and suppliers
- Award of great achievement for performance 1st half -2017, and Top Rank for Accessories performance

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Parts Retail Sales Manager

July 2011 - February 2017

Al Majdouie Motors

Dammam, Saudi Arabia

July 2011 - February 2017

Part Retail Manager
AL Majdouie Motors - Hyundai
Dammam KSA

Managing the whole automotive parts business, Accessories and strategic business for Al Majdouie Parts Motors the sole Hyundai Distributer in Eastern province for Saudi Arabia

- Managing resources ( one main CPD supplying 22 spare parts outlets and 14 service centers with a total parts staff around 155 employees )
-Monitoring and direct supervision over all parts operations (procurement, retail, wholesale, stock management, storing, distribution, Marketing, .…)
- Developing and implementing of all Parts Policies and Procedures
- Preparing annual departmental budget
- Preparing and implementing a comprehensive business plan which aims to effectively achieve the targets pointed in the budget.
- Conducting and analyzing all related market and feasibility studies.
- Installing and staff training for parts Operation, Management, Inventory and leadership
- Representing the company in Parts Council meetings for the MENA region.
- Mapping and network expansion for parts outlet
-Head of social program ( SPARK) for Parts Department, a Program over the AL Majdouie Group for Ideas and staff Loyalty.
- Award of great achievement for 2013.
-ERP BU leader
-Sourcing parts & accessories for additional new lines and new revenue.
-Achieve over 20% increase yearly since 2011 in sales over all and 40% yearly in the retail side.
-Award of great achievement for 2013.
-Certificate of appreciation form service department for outstanding performance.

for more Please check My CV

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Parts Department Manager

June 2008 - January 2011

Leading Vehicle Co.

Amman, Jordan

June 2008 - January 2011

A dealer of GM (Chevrolet, GMC, Cadillac, Hummer, ACDelco), Opel, Fiat, Daewoo Bus and Massy Fergusson Tractors
-Head of parts department ( Retail & Wholesale, Warehouses, Stock Controlling department )
-Achieved yearly target and sales increased by 20% from 2008 to 2010
-Prepare & Follow Up business plane, target & budget P/L report for parts Department
-Work with production, finance, marketing and other department for customer support & satisfaction
-Increase workshop sales, create & plan schedules campaigns ( counter & workshop)
-A member of Parts Committee in General Motor head office to analyze, study & suggest parts & labor prices for Middle East market
-Handling all Government Tenders
- Assist marketing and product management in acquiring customer information and developing new service, pricing, promotional activities/materials. Competitive analysis and strategy.
- Parts business development for new sales channels, outlets & building the wholesale business for LVC
-Create policy & procedures for the whole parts department operation
-Create a lost sales reports to calculate Fill rate and improve it from 78% to 94%
-Improve stock order efficiency from 76% to 92%
-Organizing and restructuring warehouses for LVC after acquisition Chevrolet brand from Autotch at Jun 2008 ( X dealer )
- Market Builder Bronze level for 2009 from General Motors head office
- Parts Manager Excellence Award for 2010 from General Motors head office
- Participation in implementing General Motors Service & Parts Excellence Program (SPE) which is an equivalent to ISO Certificate Programs and designed especially for middle east Dealerships and aims to develop Dealerships policies and procedures.
- Participating in implementing General Motors’ Difference Program which is aiming to develop customer retention.
- Representing the company in Parts Council meetings for the Middle East region
-A member of Pricing Committee of GM parts over Middle East and represent Levant country

Company industry:
Automotive Dealership & Distributor
Job role:
Management

PARTS DEPARTMENT MANAGER

December 2005 - June 2008

AUTOTECH

Jordan

December 2005 - June 2008

A Dealer of Chevrolet, ACDelco, Daewoo, Daewoo Bus and Massy Fergusson
-Increase wholesale business up to 40% from 2006 to 2008
-Built customer perception of ACDelco product
-Create bonus scheme for parts department and link it with target
- Achieved yearly target for 2006, 2007, and up to Jun 2008 before LVC get Chevrolet brand, and sales increased by 30% for last 2 years
-Prepare & Follow Up business plane, target & budget P/L report for parts Department
-Looking for OEM supplier from China, Korea, and main suppliers that support wholesale business
-Parts Manager Excellence Award for 2006 & 2007 from General Motors head office
-Manager of the 2nd Quarter for 2008 from Autotech

Company industry:
Automotive Dealership & Distributor
Job role:
Management

GENERAL SUPERVISOR

April 2004 - May 2005

JUMA ALAMJED EST.

Dubai, United Arab Emirates

April 2004 - May 2005

Dealer for Hyundai & KIA, U.A.E
-Mange & direct Parts Operation for all 14 Branches and more than 105 staff for parts department around UAE
-Follow up Stock controlling department for orders and purchase & enhance Turn Over up to 4 Turns
-Create a Transfer & supply policies through all branches
-A supervisor for wholesale orders and stock controlling
- Responsible for building new outlets and follow up all actions & requirements
-support workshop and parts relationship
-work a step by step with IT department for parts department DMS and all required functions & report

Company industry:
Automotive Dealership & Distributor
Job role:
Management

PARTS MANAGER ASSISTANT

May 2001 - April 2004

UNITY TRADING EST. HYUNDAI

Jordan

May 2001 - April 2004

Dealer for Hyundai
-Improve fill rate up to 93%
-improve turn over from 0.7 to 1.5
-Handle Inventory, Stock controlling, Orders & Purchases
-Handle governmental tenders
-Inventory Management, and stock Analysis.
- Improve Parts Sales by 15 % yearly
- Represent the Company in Parts Conferences

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Education

Jordan University of Science & Technology

January 2001

January 2001

Bachelor's degree, Mechanical Engineer

Jordan

GPA (percentage): 71%

GPA (percentage): 71%

• B.Sc. in Mechanical Engineering from Jordan University of science and technology (J.U.S.T), 1996-2
View attachment

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Development Of Policies
Expert
Development Of Policies
Expert
Spare Parts
Expert
Spare Parts
Expert
Budgeting
Expert
Budgeting
Expert
DRIVING LEICENCE
Expert
DRIVING LEICENCE
Expert
ENGLISH
Expert
ENGLISH
Expert
COMPUTER & INTERNET
Expert
COMPUTER & INTERNET
Expert
Computer Skills
Expert
Computer Skills
Expert
Budgeting
Expert
Budgeting
Expert
negotiatoion
Expert
negotiatoion
Expert
Leadership
Expert
Leadership
Expert
Project Managment
Intermediate
Project Managment
Intermediate
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Development Of Policies
Expert
Development Of Policies
Expert
Spare Parts
Expert
Spare Parts
Expert
Budgeting
Expert
Budgeting
Expert

Languages

Arabic
Expert
English
Expert

Memberships

Jordan Engineering Associations

Memebr

May 2001

Saudi Engineering Association

member

February 2015

QATAR Engineeeing Association

Certified Engineer

May 2022

Training and Certifications

Certifications
UPDA ( Qatar Emgineering Assosiation Exams )
May 2022

Training
Innovation Leadership workshop
Al Majdouie Training Center
ILM level 5 leadership and Management-
Eliet
Workshop on Accelerating Creativity and Innovation
Elite
PMP prep Couse for 40 hours
Al jehat Traininig Institute
Parts profitability , & Parts Marketing
Hyundai Motors
APEX II parts pro Leader course training from MOBIS (HYUNDAI) for inventory & warehousing
Hyundai Trtaining Center
Inventory Management
Hyundai Motors
A certificate in Developing & Business Analysis from
Huyndai Motors
All training path for parts manager from General Motors
Genral Motros (more than 25 Courses)
Seminar on Decision Making & problem Solving Skills for Leaders
Elite
Seminar on Train the Trainers (TTT)
Elite
APEX Plus Parts Pro Leader from
Hyundai Mobis
Developing Business Strategy
Elite
Change Management Course
AL MAjdouie Training Center

Hobbies

  • Challenge
    I like the new challenge , any new Idea that can create and you will learn , enhance our thinking