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Majed Khan, AGM

Majed Khan

AGM·HCL Tech

India

Bachelor's degree, (AI

Work experience

Total years of experience: 2 years, 9 months

AGM

March 2022 - November 2024

HCL Tech

Delhi, India

March 2022 - November 2024

• Accomplished AGM with nearly ten years of experience leading regional operations in IT and Infrastructure Management.
• Recognized with the SPARK Award for executing a seamless transition for an Australian customer.
• Achieved the highest customer satisfaction ratings in HCL, honored by GCHO Ideapreneurship 2015.
• Expert in transforming IT infrastructure to enhance performance and drive capability growth.
• Proven track record of modernizing technology platforms to meet evolving business needs.
• Extensive experience in the BFSI sector, leveraging industry knowledge to deliver impactful IT solutions.
• Adept at managing cross-functional teams and fostering collaboration to achieve project goals.

Company industry:
IT Services
Job role:
Information Technology

Education

Dr. D Y Patil University

January 2025

January 2025

Bachelor's degree, (AI

India

DR. DY PATIL

June 2002

June 2002

Master's degree, ARTIFICIAL INTELLIGENCE

India

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

AIOPS ARTIFICIAL INTELLIGENCE FOR IT OPERATIONS
Intermediate
AIOPS ARTIFICIAL INTELLIGENCE FOR IT OPERATIONS
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
CLOUD MIGRATION
Intermediate
CLOUD MIGRATION
Intermediate
CYBER SECURITY STRATEGY
Intermediate
CYBER SECURITY STRATEGY
Intermediate
DEVSECOPS
Intermediate
DEVSECOPS
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PREDICTIVE ANALYTICS
Intermediate
PREDICTIVE ANALYTICS
Intermediate

Training and Certifications

Certifications
Black Belt Practitioner
PRINCE2 Certified Microsoft Certified Professional (MCP) Six Sigma Yellow Belt
Cisco Security (SNPA) ITIL v3
CCNP
AWS Certified Solutions Architect – Associate CCNA

Hobbies and interests

LEARNING NEE SKILLS

Learning Generic AI and machine learning skills. Specialed in Automation of the process