majed rhayel

IT SPECIALIST at healthcare dynamics

• Kuwait - As Salimiyah
• My current job since October 2020

Field Engineer at Diyar United Company

• Kuwait - Al Kuwait
• August 2013 to January 2020

1.Supporting users for their frailer assets.
2.Trouble shooting faulty issues (Hardware & software).
3. Handling some Network issues.
4. Trouble shooting some Mainframe issues (configure Display and Printer session).
5. Preventing Maintenance for Assets in weekly basis.
6.Creating incidents on BMC for field engineers for Hardware, software, Network and Microsoft problem.
7.Creating Work Orders as required (Tonner, Workshop, Installation, Withdrew) >
Configuring new Assets on BMC.