Majed Suliman

Progressed from Customer Service Representative to Team Leader, demonstrating strong communication, problem-solving, and leadership abilities. Managed daily team operations, monitored performance metrics, coached and developed team members, handled escalated customer concerns, and ensured the delivery of exceptional customer service while consistently achieving operational and quality targets.

Managed sales activities for tobacco products by visiting retail stores, developing customer relationships, identifying sales opportunities, and ensuring product availability. Monitored stock levels, processed orders, and consistently worked to achieve sales targets while maintaining high customer satisfaction.

Developed and maintained relationships with retail business owners, promoting wholesale products and identifying new sales opportunities. Managed daily warehouse operations, including inventory organization and stock control. Coordinated and supervised warehouse staff to ensure efficient workflow, timely order fulfillment, and high operational standards. Contributed to business growth through customer engagement, negotiation, and effective team management.