Sales Executive
BITEC (Al Bwardy Technical and Industrial Es
Total years of experience :11 years, 7 Months
with BITEC as a Sales Executive for Devilbiss, Nielsen Chemicals, Hastings Filters, TYG
Body Parts, TYC Auto Lamps & Premium Plus Batteries & Filters, handling Clients in Dubai and
northern emirates territory.
• Create a demand for the Product in the market assigned (DevilBiss, Nielsen and Premium Plus).
• Improved company performance by promoting all the products throughout the region.
• Assist customer with technical related issues & Coordination with the principle for quotation,
technical details and technical Issues.
• Monitor and Analyze sell-in and sell-thru, update market situation and confirm action plans.
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• Develop business with new customer and maintained a good relation with existing customers.
• Resolving customer complaints and queries through effective convincing adhering to company
standards in completing sales and maintain client relations.
• Creating a new Database of Potential Customers (Devilbiss & Nielsen).
• Co-ordinate with Logistics for Delivery Schedule & Status Etc.
• Payment terms negotiations with Customers, Collection of receivables in timely manner thus
ensuring safety of cash and minimum bad debts for the company.
Meet & assist showroom walk in customers. Discuss customer’s needs and advise them on the
most suitable vehicle. Presenting & suggesting them various Porsche models available in
inventory that meets their requirement.
* Follow up with prospective buyers, including telephone enquiries & showroom walk-ins
customers to maximize every sales opportunity.
* Telephonic & email inquiries quotation preparation, daily reports & monthly sales forecast
submission. Reporting to Sales manager. Discussed & finalized new promotions to existing &
new clients.
* Work out finance arrangements, which may include cash payments or a car loan.
Comprehensive knowledge of UAE / Gulf laws for vehicle registration, export certification,
insurance documentations for various banks & insurance companies in UAE.
* Receive Porsche vehicles for service, repair, and upgrades jobs and raise repair orders.
* Regularly follow up with workshop controller, technicians, parts department on W.I.P vehicles &
update customers regularly on the job progress to ensure delivery of the vehicle at the
promised time.
* Raise special orders for parts not available, with our suppliers in Germany and follow up to keep
clients informed.
Customer database revalidation, planning, formulation of strategies to maximize sales, sale
forecast & profit maximization to achieve organizational goals.
* Marketing our brands to assigned markets with new ideas & establishing long term relationship
with clients.
* Field visits to tap new clients & study new products as per market requirements. Identify fast
moving items; include new parts in import orders, maximize parts range for local & export
markets.
* Increased sales by average of 15% annually through improved merchandising efforts,
Implementation of sales campaign, bulk buyer’s motivational sales, and continued focus on
customer service.
* Prepare Quotations for client enquiries as per the market segment & later follow up on the
given quotes.
* Prepare Performa invoices for Re-export orders to dealers in assigned market & instruct
logistics department for necessary packing style, shipping formalities & documentation.
* Constantly improve and update knowledge of product range and market trends. Evaluate
competition in terms of market share, pricing, maximum market coverage of GCC, CIS & African
countries.
* Payment terms negotiations with clients & Collection of receivables in timely manner thus
ensuring safety of cash and minimum bad debts.
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* Working & sorting of slow moving items & identify the dead items in inventory. Avail every sales
opportunity to clear dead items in inventory.
* Arrange & represent company products in local exhibitions (Automechanika), participation in
local & international trade fairs of automotive industry.
Key Accomplishments
* Conceptualize, research, study, design, develop and launched new product line of PARTEX &
GEN-X, and achieved the volume sales revenue for the year.
* Targets achieved consistently exceeding million dollar sales quota successfully in the year of
2007 & 2008.
* Sold 25% of dead stock to local / export customers.
2.5 years of progressive experience within the automobile parts industry. Read catalogs,
microfiche viewers, and computer displays in order to determine replacement part stock
numbers and prices.
Determined replacement parts required, according to inspections of old parts, or customers
descriptions of malfunctions. Part number interpretation through EPC of Mercedes, Toyota,
Nissan, Mazda, Mitsubishi, Honda, Isuzu, & other OE brands.
Advised customers on substitution or modification of parts when identical replacements are not
available.
Sale of automotive products to prospective walk in customers, approach existing customers &
develop new potential clients by visiting reputed workshops & auto spare parts outlets in Dubai
& Northern Emirates to achieve monthly sale targets.
Process incoming orders of genuine & non-genuine parts for Japanese, European & American
cars. Prepare estimates, quote prices and on confirmation make arrangements to supply
required parts to respective customers.
Meeting with dealers, end-users to get feedback on new & existing products.
Company achieved highest level of sales, resulting overall increase in revenue up to 25%.
courses: ECMIT, Dubai (Currently pursuing) Higher & Secondary School Certificate in Pre Engineering – Dubai Customer Service Training - Dubai Interpersonal & Professional Communication Training - Dubai