MEA XR HR Lead
Microsoft
Total years of experience :15 years, 11 Months
Act as a strategic business partner with business leaders to understand organization’s
business strategies and align human resource strategy and programs to achieve the
business goals, including alignment of succession planning, leadership development,
resource planning, talent acquisition, compensation, and performance management.
• Get acquainted with all local labor laws in each respective country to provide subject
matter expertise for HR policy, legal requirements, developing policies specific to
compensation, employee benefits and discipline issues.
• Set a well-structured performance management process, facilitate the quarterly connect
process and annual performance management process by leading performance
differentiation sessions with managers, communicating performance review and goal
setting instructions to employees and managers.
• Work with leaders and employees to establish and maintain a positive work environment
driving employee engagement, which encourages the full use of diverse talents and
abilities; act as an employee advocate; help drive various corporate business initiatives
including development and execution of a communication rhythm to ensure that
effective two-way communication takes place.
• Contribute to driving a performance culture by providing support and training to
management in the areas of goal setting, evaluation, providing feedback, coaching and
developmental planning.
• Oversee the implementation and execution of an operationally appropriate and effective
manpower and recruitment plan, including reviewing labor turnover.
• Build strong talent bench & strength in business groups through hiring and on-boarding
talent, execution of talent reviews and ensuring creation of individual development
plans.
• Lead L&D team to ensure there is an efficient readiness and onboarding plans which
helps the employees to increase their knowledge, develop their skills to be able to drive
towards the company’s goals and empower them to achieve more.
• Define and implement procedures and processes to deal with changes in the
environment which includes adapting to change, controlling change, and/or affecting
change.
• Manage the External Staff Policy Implementation Project in MEA to ensure project
schedule and aimed deliverables are successfully met through cooperating with the
stakeholders and sub v-teams created to facilitate this huge change management
process.• Act as liaison between Corp team, project team, and sub v-teams to ensure full
alignment and consistency concerning all the project processes and execution activities.
• Maintain constant communication with project management, Sub v-teams, and other
stakeholder to ensure proper operations of the project.
• Lead the operations’ teams to drive standardization & efficiency through handling end to
end processes for all MEA External Staff SMC, OCP and all shared services unites whilst
handling all operational related aspects.
• Set up processes for the operations team to ensure due diligence, compliance and legal
aspects are in place as well as the operations cycle runs smoothly and seamlessly.
• Work with the procurement team during this change management and renewal process
of all the (Scope of Work) SOWs with the vender agencies to shift the operational
activities MS used to handle to the agencies.
• Work closely with the finance team to develop rewarding system/sales incentives to
motivate the business teams to drive more revenue to the organization and coordinate
with the vendors to announce/communicate these sales contests.
• Oversee all the admin related work such as alias creation, PO management, etc. as well
as work with RE&S team on renovation projects for all our MEA MS premises in Egypt
and engaging with the facilities team to set a plan for the OPEX & CAPEX items
• Managing appointed third party vendor, ensuring the process is running smoothly on all related aspects (payroll, hiring, work permit issuance. etc.)
• Provide subject matter expertise for HR policy, legal requirements, developing policies specific to compensation, employee benefits and discipline issues
• Developing a playbook that contains all HR guidelines, compensation plans and MS principles to make sure we have a clear understanding of our workplace’s policies, procedures, responsibilities, and benefits to have a successful and transparent work environment.
• Lead operations team and support the continued growth of MS entity.
• Setting hiring plan for MEA Inside Sales roles to ensure having a strong pipeline of candidates, hiring process timeline and determine the responsibility and accountability of each stage/person
• Oversee the implementation and execution of an operationally appropriate and effective manpower and recruitment plan, including reviewing labor turnover.
• Taking care of all logistics related points such as (site renovation process, fulfilling sites’ logistics needs…etc.)
• Cooperate with readiness team to ensure there is an efficient readiness and onboarding plans of which help the employees to achieve more
• Working closely with the finance team to develop new compensations plans/incentives and coordinate with the vendors to announce/communicate them
• Running the annual appraisal process every Sep. of the year and cooperating with teams’ heads.
• Managing the PIP “Performance Improvement Program” for all underperforming employees.
• Managing the renovation projects for all our MEA MS premises in Egypt and engaging with the facilities team to set a plan for the OPEX & CAPEX items
• Monitoring my order “the official tool” for dealing with suppliers and vendors to make sure that the POs process is running smoothly
• Running any event for the team such as kick - off, training, team building activities etc.
Responsibilities and Duties:
- Design, develop & implement HR policies & procedures in accordance with quality standards to meet up with all management requests such as (Expanding manpower, create different kind of performance appraisal…etc)
- Plan & monitor annual Human Resources budget, in addition to facilitate sectors /departments’ construction of business plans in terms of HR related functions needs.
- Conduct interviews for entry, mid, and managerial levels.
- Direct recruitment and selection process whilst maintaining challenging career paths by suggesting possible suitable promotions & moves among different positions.
- Finalize the corporate deals with the recruitment agencies and online recruitment portals
- Use social & professional networking sites to identify and sourcing candidates.
- Manage & develop overall compensation & benefits programs, including different types of bonus schemes, insurance plans, policies……..etc.
- Develop job descriptions and contracts of employment.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, career path and employee benefits.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
-Maintain historical human resource records by designing a filing and retrieval system and compile statistical reports concerning personnel-related data such as (hires, transfers, performance appraisals, manpower surplus, turnover, salary increases...etc) by comparing it year over a year and demonstrate it through graphs.
- Conduct exit interviews to identify reasons for employee termination and work with the management to eliminate these reasons in order to prevent the turnover
- Develop, administer and evaluate applicant tests regularly.
- Leading the HR & Administration teams to meet up the management expectations.
- Cooperate with labor office and social insurance association representatives in order to solve any problem of insurance issues to ensure compliance with governmental and labor legal regulations
-, Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
- Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
- Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances
Responsibilities and Duties:
Conduct interviews with job applicants, responsible for screening resumes, evaluate applicant skills and make recommendations regarding applicant's qualifications in order to select the best qualified candidate that complying with recruitment regulations and policies.
Develop and maintain relations and arrangements with recruitment agencies regarding recruitment and selection activities.
Conduct new employee orientation to ensure that employees are knowledgeable of current practices and administration processes.
Prepare and update job descriptions as assigned to ensure that every employee know his role within the organization.
Monitor employee performance management process and related procedures and documents in order to develop performance and report the suggested annual raising and promotions.
Prepare monthly transactions for payroll deductions, make adjustments to benefit billings and payments and reconciles differences based on appropriate review and auditing.
Cooperate with labor office and social insurance association representatives in order to solve any problem.
Manage purchasing, maintenance & upgrading of office supplies & requirements
Check websites for CV's and responsible for screening resumes and reviewing
applications.
Send CV's to branches Manager's & Departments heads
Conduct phone and initial interviews for potential candidates
Responsible for preparing and completing all hiring steps for the new employees
Open new channels with recruitment agencies for any needed vacancies
Open a channel with (None - profit associations) to have a sort of cooperation as win-win bases
Represent our co. in job fairs to provide the candidates with a glimpse of Yellow Media and explain all details regarding our available vacancies.
Work on Smart HR program
Keep record of any action with our employees (penalties, transfer, vacations and salary increase) in files and on smart HR program.
Prepare payroll sheet with other departments and all branches
Scan& update the finger print machine in Head office and other branches
Check our departments’ & branches’ requests from (toners - air conditions- office furniture)
Use our barter deal balance to implement these requests
Responsible for keeping sufficient stock from our needs of office supplies.