Makram El Mdoukhi, Safety and security manager

Makram El Mdoukhi

Safety and security manager

"Ooredoo TUNISIA"

Lieu
Tunisie - Tunis
Éducation
Master, Captains courses (company commander)
Expérience
26 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :26 years, 2 Mois

Safety and security manager à "Ooredoo TUNISIA"
  • Tunisie - Tunis
  • Je travaille ici depuis juillet 2006

As a safety and security manager in Ooredoo Tunisia I assure personals and company assets.
Our buildings are considered "ERP" (establishment receiving public) we have 1, 500 employees and a huge number of visitors and customers daily basis.
I manage a team of 05 experts in safety and security, a control and monitoring security center, reception service, a standard and a 205 security guards deployed over the whole country.
My main missions are:
- Safeguard and ensure lives of people (staff, visitors and clients).
- Protect the entire infrastructure of the establishment (administrative offices, technical facilities, deposits, customer spaces, parking ...) against accident, theft, assault, fraud, fire, explosions, terrorism, damage or loss.
To achieve these goals I make the following tasks:
- Development and updating of the studies necessary in terms of risk and safety.
- Periodic internal safety audits.
- Proposal for corrective measures and appropriate recommendations if necessary.
- Supervision of sites through visits or regular checks by remote electronic means.
- The supervision of security officers working on our sites.
- Continuous training and awareness of personals.
- Establishment of a first intervention team available 24/7 that provides immediate intervention in case of fire.
- Periodic maintenance of security equipment (detection, manual fire extinguishers, automatic extinguishing)
- Conduct all investigations in cases of fraud, theft, loss, damage, assaults and accidents at work.
- Represent our establishment with local authorities (police, civil defense, municipality ...)

Preview achievements:
In previous years, safety and security service of Ooredoo Tunisia assured several achievements that have spared the personal and the enterprise infrastructure many damages:
The main achievements are:
- The establishment of a control room and monitoring security center that supervises all company sites and coordination with all stakeholders.
- The implementation of security procedures such as procedure for access to different buildings and company premises, crisis and emergency situations management procedures, evacuation procedure of different buildings in case of alert and evacuation procedures of expatriates outside the country in case of emergency.
- Continuous training of security personnel.
- Several drills face emergencies such an alert bomb, fire and natural disasters.
- Evacuation exercises of expatriates to airports.
- The establishment of an information network which enables risk anticipation.
- Managing the period of the revolution in Tunisia, which was characterized by a climate of lawlessness of a deterioration of the security situation.
- Increasing the level of responsiveness to emergencies

Security chief of the hostelry complex "Les Quatre Saisons Djerba" à French company “FRAM".
  • Tunisie
  • septembre 2005 à juin 2006

As a security chief of the hostelry complex "Les Quatre Saisons Djerba" i was charged of securité and safety of 3 hotels belongs to the hostelry French company “FRAM”.
I was responsible of :
- Prevention against risks (terrorism, theft, fire)
- Persons and properties protection (employees, technical buildings).
- Personnel training in the security field.

Instructor à Tunisian army "the school of non-commissioned officer"
  • Tunisie - Bizerte
  • janvier 2004 à novembre 2004

I was instructor at the school of non-commissioned officer

Instructor à Tunisian army "Military academy"
  • Tunisie - Hammamet
  • janvier 2003 à décembre 2003

I was Instructor at the Military academy

Officer charged of security à Tunisian army "Special forces battalion"
  • Tunisie - Bizerte
  • mars 2000 à décembre 2002

As an officer charged of security i was responsible of :
- Rules application
-Prevention against risks: terrorism, theft, fire, complicity actions, works accidents.

training Section chief à Tunisian army "CSF (Training center of special forces)"
  • Tunisie - Bizerte
  • août 1998 à avril 2000

I was responsible of :
- Execution of trainings programs.
- training of the new specials forces members.

Intervention element chief à Tunisian army "Special Forces battalion"
  • Tunisie - Bizerte
  • juin 1997 à juillet 1998

As an intervention element chief, I managed an anti-terrorism group composed of professionals special forces elements to intervened rapidly (Quick reaction force) against enemy (terrorism).

Éducation

Master, Captains courses (company commander)
  • à Scholl of arms application
  • février 2003
Master, Infantry platoon lieder
  • à Scholl of arms application
  • mai 1997
Diplôme, Second lieutenant : column chief all arms
  • à Military academy
  • juin 1996
Diplôme, First cycle Law
  • à Preparatory school to military academies
  • juillet 1994

Specialties & Skills

Personality
Creative Skills
Security normalization
Prevention against risks
Personnel training in the security field
First-aid practice
Organization and communication
MS Word, Excel, Power Point.
English
Close personal security
Manipulation of techniques and material related to security
Responsibility
Management
Leadership.

Langues

Arabe
Expert
Français
Expert
Anglais
Expert
Espagnol
Débutant

Formation et Diplômes

Parachutist (Formation)
Institut de formation:
CSF (Training center of special forces)
Date de la formation:
April 1995
Combat swimmer (Formation)
Institut de formation:
CSF (Training center of special forces)
Date de la formation:
September 1997
Special forces (Formation)
Institut de formation:
TCSF (Training center of special forces)
Date de la formation:
February 1998
Quick reaction force (Formation)
Institut de formation:
Cross training with american special forces
Date de la formation:
July 1998
SPECIAL OPERATIONS CAPABLE (Special Operations Command) (Formation)
Institut de formation:
Bilateral training with american special forces
Date de la formation:
March 2001
Fire Safety (European technical diploma) (Formation)
Institut de formation:
CNPP
Date de la formation:
December 2006
Fire Fighting (Formation)
Institut de formation:
Fire Safety Mobile Training Center
Date de la formation:
May 2007
Stress management (Formation)
Institut de formation:
Ariane Management & RH
Date de la formation:
December 2008
First aid (Formation)
Institut de formation:
Prévention Plus Formation
Date de la formation:
July 2009
Conduct and safety of 4wd car (Formation)
Institut de formation:
Al Imtiez
Date de la formation:
March 2009
ISO 14001 (Formation)
Institut de formation:
RB Conseil
Date de la formation:
April 2011
First Aid Team (Formation)
Institut de formation:
Prévention Plus Formation
Date de la formation:
April 2011
Emotional intelligence (Formation)
Institut de formation:
Coaching life
Date de la formation:
June 2011
Crewmember of first Intervention (Formation)
Institut de formation:
civil protection office
Date de la formation:
April 2012
Risk management of subcontractors (Formation)
Institut de formation:
Prévention Plus Formation
Date de la formation:
May 2012
Cycle manager (Formation)
Institut de formation:
Dale Carnegie Training
Date de la formation:
June 2012