Front Office Manager
Saifi Suites Hotel
مجموع سنوات الخبرة :24 years, 5 أشهر
Monitoring staff
Implementing hotel rules & regulations
Controlling operation float
Direct contact & guests feedback
Resolving problems and complaints
Payroll
Budgeting
Replace Management in their absence.
Control employee according to hotel Procedures.
Handle guest requests and complains.
2012 to date Saifi Suites Hotel
Night Manager
2011 to 2012 Coral Suits Hotel Al Hamra
Night Auditor In charge
Opera System
2010 to 2011 Sheraton Hotel and Towers, Dammam Saudi Arabia
Front Office Supervisor
Opera System
2007 to 2010 Le Bristol Hotel, Beirut
Front Desk, Reservations and Night Audit Supervisor on
Opera System
2006-2007 Phoenicia Intercontinental Hotel- Beirut
Captain at the Banquet Department
• Set the Designs of tables in Banquet Hall
• Responsible of a team work
2002 - 2006 Mir Amine Palace Hotel
Captain at the F&B Department
• Room Service Supervisor
• Captain at the Italian Restaurant
• Captain at the Oriental Restaurant
• Train waiters and waitresses
• Checking the Customers' bills
• Make evaluation reports
• Checking cashiers' reports
• Checking in and out the guests
• Developing and maintaining positive relationship with customers
2000-2001 United Arab Company for Encyclopedia
Marketing and Sales Agent
• ▼Specialized Skills and Languages
• Fluent in Arabic (Native Language), English, fairly fluent in French
• Computer skills include: Word, Excel, Power Point, Internet research, Micros, Omega, Optims visual Generation, Opera.
▼Hobbies and Activities
• Enjoy Traveling
• Swimming
• Table tennis
2005 Bac II (official) (Socio-Economics) Kfarhim Official School