Ma Kristina Cepe, Registrar Office Assistant

Ma Kristina Cepe

Registrar Office Assistant

Paco Catholic School

البلد
الفلبين
التعليم
بكالوريوس, Computer Science
الخبرات
3 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 2 أشهر

Registrar Office Assistant في Paco Catholic School
  • الفلبين
  • يناير 2015 إلى مايو 2015

 Accommodates and attends to all clienteles needs
 Accepts, prepares and releases request forms/documents (such as official transcript of records, certifications, diplomas and others)
 Types/encodes requested documents: TOR, certification and others
 Requests for photocopying of forms/documents duly countersigned by the Registrar
 Assists the Guidance Center/ Admission Center in preparing forms needed for college admission of 4th year students
 Assists in the admission of new students
 Seals and keeps records of released TOR, certification, diploma and other documents, taking particular attention to due date
 Takes charge of safekeeping of unreleased/unclaimed documents
 Sees to it that all records withdrawn from filing section are duly recorded and returned properly
 Safeguards the confidentially of all records in the filing section and keeps these in good condition
 Assists in the preparation of Form 9 for submission to Division of City Schools for issuance of Special order

Financial Account Assistant في Citibank
  • الفلبين
  • نوفمبر 2012 إلى يوليو 2013

 Handles the preparation of invoices, creation of new accounts and many other functions relating to billing activities.
 Checks the accuracy of orders and prepares invoices for billing.
 Records this information in the company's computer system and ensures that all billing is complete and accurate.
 Update customer accounts to adjust for returns and allowances.
 Backing up computer files regularly and performing light computer maintenance.
 Creating new client accounts and inactivating old ones.
 Ensures has the appropriate information for new and current accounts as well. includes entering the customer's information into the Computer system and making sure that it is complete and accurate.
 Printing reports (unbilled reports, billing reports and aged analysis reports).
 Answer questions from customers or from the collections department.
 Looking for ways to make the billing department more efficient, including suggesting changes in policies that would improve the company's performance.

Global Request Fulfillment Service Admin في citibank
  • الفلبين
  • يوليو 2010 إلى يونيو 2012

• Monitor and update VR’s
• Resolve and close requests within SLO
• Coordinate user profile migration requests for Transfer within Singapore, Transfer within APAC and Cross Domain/Region Transfer
• Profile Migration process: Data Transfer, Deletion of user account, Creation of user New account, Reconnection of mailbox, PC Setup and Email configuration
• Update DL’s (Distribution List) for New Hire/New User
• Approve CMP request under One Approval
• Non-License and License Checking
• Inventory Update
• Software Provisioning/Install Application
• Attends to CSC ACD calls
• Monitor VTs/VRs assigned to CSC queue
• Resolve and close all tickets/requests within SLO
• Perform back-up to other staff to support other countries as necessary
• Attend, participate and contribute to meetings as required
• Identify opportunities and suggest process improvements as necessary
• Generates/publish reports on daily, weekly, monthly basis as required

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Adamson University
  • أكتوبر 2005

certificateof participation for exhibit in 2005 THESES as solo performer.

Specialties & Skills

Blackberry
Data Migration
Computer Setup
Software Installation
Computer Hardware Troubleshooting
Hardware
 Basic office application installation and Usage such as Microsoft Office (Access, Excel, Outlook,
Data Migration
Blackberry
 PC assembly and configuration, including diagnostics, troubleshooting and LAN connectivity  Netwo
Data Analysis

اللغات

الانجليزية
متمرّس

العضويات

Childrens of Mary (CoM)
  • mentor
  • May 2011

التدريب و الشهادات

citi recognizes Kristina Flores for the completion of Collaboration skills (includes simulation) (الشهادة)
تاريخ الدورة:
April 2012
صالحة لغاية:
April 2012