Malagh Joyssi Ngang, Retail Sales Associate/ Customer Service Associate

Malagh Joyssi Ngang

Retail Sales Associate/ Customer Service Associate

Al boom Marine

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Journalism and Mass Communication
الخبرات
4 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 5 أشهر

Retail Sales Associate/ Customer Service Associate في Al boom Marine
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2020

Welcome customers and assist them throughout their enquiries.
Good numerical skills.
Exceeded complaints resolution quality goals of 90% achieving score.
Resolves 90% of customers complaints at first point of contact exceeding corporate target.
Able to accurately describe a product features and benefits to a customer.
Maintained in-dept knowledge of products and services.
Deliver onboard knowledge to new starters and refreshing training to establish team members.
Able to meet up my monthly target

الخلفية التعليمية

بكالوريوس, Journalism and Mass Communication
  • في University of Buea
  • ديسمبر 2017

I am a holder of a Cumulative Grade Point Average (GPA) of 3.12 on a scale of 4.00. With a Second Class Honors, Upper Division.

Specialties & Skills

Social Skills
Language Skills
selling skills
People Skills
Sales skills
Good Communicator, Problem Solver, Great Customer Servicve Skills, Team Player,Attentive to Details

اللغات

الانجليزية
اللغة الأم
الفرنسية
اللغة الأم

التدريب و الشهادات

Basic Computer Knowledge (تدريب)
معهد التدريب:
Peace Bilingual Secretariate Garoua, Cameroon
تاريخ الدورة:
August 2018
المدة:
720 ساعة

الهوايات

  • Reading, Listenning to Music, Communication, Sports