Program Manager
ProMark Strategies
Total years of experience :11 years, 11 Months
• Achieve programme sales & profitability budgets.
• Develop sales strategies & tactics in pursuit of the budgets.
• Manage sales lead generation and call contact procedures.
• Plan and direct the overall communication strategy including overseeing employee communications and marketing the company’s image to clients.
• Recruit, train and motivate programme sales consultants.
• Effect staff weekly/monthly key performance & development reviews.
• Identify and train potential Sales Managers.
• Drive programme Customer Service initiatives.
• Worked with leading Hotels such as Centara Grand Hotels & Resorts, The Peninsula and Four Seasons.
• Maintain staff by recruiting, selecting, orienting and training employees, maintaining a safe, secure and legal work environment.
• Establish strategic goals by gathering pertinent business, financial, services and operations information, identifying and evaluating trends and options, choosing a course of action.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal network.
Contribute to team effort by accomplishing related results as needed.
• Helped with providing product management expertise, advising marketing manager and corporate management on brand positioning, marketplace research and consumer research.
• Proficient in preparing presentations for marketing products.
• Managed and ensured timely delivery of all new courses and associated upgrades.
• Maintained good relationships with clients and assisted in selling.
Limkokwing University of Creative Technology Certificate in Bachelor of Art (Hons) in Animation. Limkokwing University of Creative Technology Certificate in Global Classroom Program in Melaka. Tan Dri Dato' Limkokwing Award For Leadership Certificate winner.
Intensive course in graphic design graduate from arena academy located in riyadh, saudi arabia.
