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Malak Mikhail, Senior Travel Consultant

Malak Mikhail

Senior Travel Consultant

American Express Kanoo Travel

Location
Egypt - Cairo
Education
Bachelor's degree, Computer Science
Experience
17 years, 5 Months

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Work Experience

Total years of experience :17 years, 5 Months

Senior Travel Consultant at American Express Kanoo Travel
  • Egypt - Cairo
  • My current job since April 2010

• Senior Travel Consultant at American express travel (April 2010 till present)

I am expert using the following GDS :

Turbo Sabre.
• Amadeus.
• Galileo.
Handling travel arrangements for most multi-national and global accounts such as Intel, IBM, Helnan International hotels, Hilton, (Airlines reservations, Ticketing, Hotel reservations, etc….…. )

Certification:

• IATA UFTAA Training Program Foundation course - diploma (September 2010).
• Initial Passenger and Ticketing (Egypt Air) (2006).
• E-Learning - Visual Studio Overview (2005).
• A+ Course (HW&SW) Training Certification (2005).
• International Computer Driving License (ICDL) (2003).

Travel consultant at Excel travel
  • Egypt
  • December 2006 to March 2010

• Travel consultant at Excel travel (December2006 until March 2010)

Education

Bachelor's degree, Computer Science
  • at Cairo Academy
  • January 2005

• University: B.S. Computer Science - Cairo Academy (2005)

High school or equivalent,
  • at Saint Fatima Language School
  • May 1999

• School: Saint Fatima Language School.

Specialties & Skills

Galileo
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Amadeus
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Sabre
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AMADEUS
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CUSTOMER SERVICE
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DATABASE
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E-LEARNING
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EXCEL
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MICROSOFT OFFICE
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MS OFFICE
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SABRE
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TRAINING
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VOICE
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Languages

English
Expert
French
Beginner

Training and Certifications

IATA UFTAA Training Program e- Foundation course diploma (Certificate)
Date Attended:
August 2008
Valid Until:
September 2010