Malak Moukhaiber

Enter and update customer information in the database-CRM
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Initiate sales with potential customers over the phone.
Send daily report to the concerned department

•Provide guidance and assist sellers and buyers in marketing and purchasing property for the right
price under the best terms.
•Determine clients’ needs and financials abilities to propose solutions that suit them.
•Perform comparative market analysis to estimate properties’ value.
•Maintain and update listings of available properties.
•Develop networks and cooperate with attorneys, mortgage lenders and contractors
•Promote sales through advertisements, open houses and listing services
•Remain knowledgeable about real estate markets and best practices

Part time Job.
Sales Promoter (Part time)
•Promote the new line of Davidoff and West in different locations in Lebanon. 
•Develop ideas to enchance sales. 
•Meet the targets assigned. 
• Submit daily sales report through the company sales app. 
• Set up booths or promotional stands and stock products. 
• Arrange merchandise to look tidy and attractive to customers.

Part time job.
•Do visits for the sites to check quality control.
• Provide feedback about the visits.
• Verify the accuracy of survey data, including measurements and calculations conducted at survey
sites.
• Record the results of surveys.
• Send surveys and follow up with the candidates through LinkedIn.

Develop a schedule to assess training needs
• Conduct employee surveys and exams
• Consult with other trainers, managers, and leadership
• Conceptualize training materials based on data and research
• Communicate training needs and online resources
• Create training strategies, initiatives, and materials
• Contact and utilize outside vendors and resources for instructional technology
• Test and review created materials
• Maintain a database of all training materials
• Instruct employee training and onboarding
• Conduct training through new materials mainly in motivation, self-awareness, and selling
techniques
topics
• Review employee performance and learning
• Coordinate and monitor enrollment, schedules, costs, and equipment

Develop a schedule to assess training needs
• Conduct employee surveys and exams
• Consult with other trainers, managers, and leadership
• Conceptualize training materials based on data and research
• Communicate training needs and online resources
• Create training strategies, initiatives, and materials
• Contact and utilize outside vendors and resources for instructional technology
• Test and review created materials
• Maintain a database of all training materials
• Instruct employee training and onboarding
• Conduct training through new materials mainly in motivation, self-awareness, and selling
techniques
topics
• Review employee performance and learning
• Coordinate and monitor enrollment, schedules, costs, and equipment

Responsible for the launch of the brand Ted Baker. 
• Train new personnel regarding company operations and policies.
• Train all staff for various accounts and provide all selling strategies and design all special
activities for present account base.
• Creating the best in-store experience
• Develop and maintain effective relationship with all store personnel and hire staff as per
requirement.
• Store Operations
• Visual Merchandising
• Asset Protection

•Set strategic plan for the team, and handle the responsibility of 11 group members in 5 high-end
brands
•Train the new joiners, asses their performance during the probation period, help and follow up with
them before undergoing the probation exam, and report a feedback about them to the manager.
•Greet customers, respond to questions, improve engagement with merchandise and provide
outstanding customer service.
•Achieve established goals and increase sales.
•Superior product knowledge.
•Introduce promotions and opportunities to customers.
•Cross-selling products to increase purchase amounts
•Keep a record and maintain cycle counts of the entire inventory in the store.
•Receive and verify the inventory with the purchase order listings.
•Report loss, damage and any such discrepancies to the supervising authorities.
•Report feedback to the manager by applying SWOT analysis and sharing results and new ideas
with management
•Set staff schedule
•Train for Customer Service, KPI’s and selling techniques on a regular basis

•Set strategic plan for the team, and handle the responsibility of 11 group members in 5 high-end
brands
•Train the new joiners, asses their performance during the probation period, help and follow up with
them before undergoing the probation exam, and report a feedback about them to the manager.
•Greet customers, respond to questions, improve engagement with merchandise and provide
outstanding customer service.
•Achieve established goals and increase sales.
•Superior product knowledge.
•Introduce promotions and opportunities to customers.
•Cross-selling products to increase purchase amounts
•Keep a record and maintain cycle counts of the entire inventory in the store.
•Receive and verify the inventory with the purchase order listings.
•Report loss, damage and any such discrepancies to the supervising authorities.
•Report feedback to the manager by applying SWOT analysis and sharing results and new ideas
with management
•Set staff schedule
•Train for Customer Service, KPI’s and selling techniques on a regular basis