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Malak Philippe, SAP Account Manager / SAP Project Manager

Malak Philippe

SAP Account Manager / SAP Project Manager·Edraky

Egypt

Bachelor's degree, accounting

Work experience

Total years of experience: 21 years, 2 months

SAP Account Manager / SAP Project Manager

November 2016 - Present

Edraky

Cairo, Egypt

November 2016 - Present

• Responsible for defining, planning, tracking and managing the project, for identifying key resources and providing the direction they require; meeting project objectives. The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria, and integrates their efforts through blueprint, test planning, data conversion and cutover planning.
• Ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members and reinforce the enterprise knowledge management through the collection and communication of lessons learned.
• Participate in the project planning activities and manage the execution of projects according to plan
• Manage relationship with project stakeholders, including internal and external clients
• Ensure project team is working together under an integrated plan and with properly integrated execution phases.
• Keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members.
• Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline.
• Manage the financial aspects of the project: budgeting and estimate to actual variance.
• Analyze risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action.
• Escalate issues early about the project to stakeholders.
• Determine what constitutes successful closure for all parties and sign-off by all parties when closure is attained.
• Proactively manage project stakeholder satisfaction to position and secure customer reference and success story.
• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Company industry:
IT Services
Job role:
Management

Stock Control Team Leader

November 2012 - Present

Juhayna

Cairo, Egypt

November 2012 - Present

• Manages Inventory transactions between branches and warehouses and reclassification between items and row items and semi-finished .
• Control all receiving and issued items .
• Proper costing methods between last in or weighted average and ensure that the selling price higher then cost .
• Communicating with the vendors for any wrong data from vendor and take a steps to make sure of solving .
• Prepares cycle count schedule and manage the schedule between all departments of store .
• Prepares schedule of vendors lead time ( the time between making order and receiving items ) to make sure of not running out of them .
• Audit the count in the shops ( daily - periodic ) .
• Generates analytical reports and comparison between on hand and actual .
• Make all stock adjustment either opening balance or receiving problem and manage both .
• Generates reports required from financial Manger or chief accountant .
• Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in a timely manner.
• Responsibility for purchasing and the "in-stock" levels within the agreed inventory parameters.
• Purchase inventory within the agreed budgets.
• Maintain a process for returns. Manage a defined area in the storeroom for returns/credits. This area will include out of dates, damaged and un-saleable goods.
• Oversee and assume responsibility for the POS system and the Electronic Ordering Systems.
• Observe the correct buying protocols.
• Observe correct stock receiving protocols.
• Complete all necessary stock takes.
• Consistently deliver customer service in accordance with our customer service standards.
• Maintain store/merchandising standards as described in our merchandising standards manual; this includes stock management, cleaning, shelf/ stock presentation, shelf ticketing.
• Use ERP system to drive store standards and maintain records of store execution performance.
• At all times comply with Occupational Health and Safety requirements
• Maintain good working relationships with my Manager and peers.
• Comply with all aspects of the Standard Operating Procedures manual.

Company industry:
FMCG
Job role:
Logistics and Transportation

Stock control section head

October 2005 - November 2012

Hyperone

Cairo, Egypt

October 2005 - November 2012

• Manages Inventory transactions between branches and whorehouses and
reclassification between items and row items and semi-finished .
• Control all receiving and issued items .
• Proper costing methods between last in or weighted average and ensure that the
selling price higher then cost .
• Communicating with the vendors for any wrong data from vendor and take a steps
to make sure of solving .
• Prepares cycle count schedule and manage the schedule between all departments
of store .
• Prepares schedule of vendors lead time ( the time between making order and
receiving items ) to make sure of not running out of them .
• Audit the count taking cycle in the warehouses ( daily - periodic ) .
• Generates analytical reports and comparison between on hand and actual .
• Make all stock adjustment either opening balance or receiving problem and
manage both .
• Generates reports required from financial manger or chief accountant .

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

administration agent

April 2005 - October 2005

McDonald's

Cairo, Egypt

April 2005 - October 2005

dealing with government agent

Company industry:
Other Business Support Services
Job role:
Administration

Education

cairo uni.

May 2005

May 2005

Bachelor's degree, accounting

Egypt

GPA (percentage): 84%

GPA (percentage): 84%

good

Skills

Full Cycle Accounting
Expert
Full Cycle Accounting
Expert
Stock Control
Expert
Stock Control
Expert
Microsoft Office
Expert
Microsoft Office
Expert
SAP ERP
Expert
SAP ERP
Expert
JD Edwards
Expert
JD Edwards
Expert
ms office
Expert
ms office
Expert
JDE oracle
Expert
JDE oracle
Expert
infinity enterprice one
Expert
infinity enterprice one
Expert
JD edwards
Expert
JD edwards
Expert
SAP System
Intermediate
SAP System
Intermediate
SAP
Intermediate
SAP
Intermediate
SAP Implementation Cycle
Expert
SAP Implementation Cycle
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Full Cycle Accounting
Expert
Full Cycle Accounting
Expert
Stock Control
Expert
Stock Control
Expert
SAP ERP
Expert
SAP ERP
Expert
JD Edwards
Expert
JD Edwards
Expert

Languages

English

Expert

Training and Certifications

Certifications
English Course
May 2005 - Dec 2036
complete financial analyst
Jul 2016 - Dec 2024