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Malan Morawatta

customer service and logistics management

rashideen International FZC

Location:
United Arab Emirates - Sharjah
Education:
Bachelor's degree, Mathematics And Physical Sciences
Experience:
13 years, 1 month

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  13 Years, 1 Months   

July 2023 To Present

customer service and logistics management

at rashideen International FZC
Location : United Arab Emirates - Sharjah
Order management and handling total inbound and out bound deliveries on local and international destinations
March 2017 To November 2022

Senior executive planning

at Teejay Lanka plc
Location : Sri Lanka - Avissawella
Teejay Lanka PLC, Sri Lanka

Duties & Responsibilities

• Analyzed workflow and planned and scheduled customer orders to be scheduled for production.
• Devise the monthly production plan as per market/customer demand and executing the same.
• Undertake the demand & MRP run on monthly basis by analyzing master production schedules & create demand Vs supply gap bridging solutions for manufacturing/Rough cut planning.
• Prepare high level capacity Plan of the individual order wise as per the finalized rough-cut plan and provide the optimum delivery date to the customers and prepare weekly /daily plans & schedules to be execute within the plant.
• Coordinate and align the material availability on time for the production enhance the efficiency & productivity
• Execute the weekly/Daily production plan & targets with machine scheduling by identifying the demand/requirements, material flow & production constrains.
• Provide the demand/requirements to the supply chain team to order raw materials and monitor the execution.
• Hold the daily/weekly relevant meetings with relevant interactive parties & attending for overcoming the daily issues at the production floor and control the inventory with managing the TOD’s.
March 2016 To March 2017

Sales And Marketing Executive

at Commercial Leasing & Finance PLC
Location : Sri Lanka - Colombo 4
• Planned and executed marketing campaigns to target groups, areas and wider community.
• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
• Identified target audiences and devised campaigns to match target demographics and optimize results
March 2015 To March 2016

Marketing Executive

at Citizens Development Business Finance PLC
Location : Sri Lanka - Colombo 3
• Planned and executed marketing campaigns to target groups, areas and wider community.
• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
• Identified target audiences and devised campaigns to match target demographics and optimize results.
November 2011 To November 2014

Branch Manager Operations

at Repax PNG LTD
Location : Papua New Guinea - Lae
Provide high level administrative strategic planning and operational technical support
• Monitor staff in gold processing laboratory process( Smelting/casting, assaying/ purity checking etc.), sales team and gold purchasing front end sales team
• Advice the management on administrative matters such as staff management, financial planning of branch monthly budget of expenditures and facility management and information services and upcoming issues in the technical area of the branch operations.
• Develop and manage organizations administrative, financial, and physical and staff resources. (Such as gold processing laboratory, staff, security, inventory, and customer service)
• Leading, managing and developing administrative staff to ensure smooth business operations and provision of accurate and timely information.
• Developing and implementing administrative, financial, and operational procedural statements and guidelines for use by staff in the organization.
• Handle the upcoming issues in the operational and staff resources and report it to senior management and look for the alternatives and solutions in the business.
• Monitor the sales team of both gold purchasing and equipment sales and motivate and provide them support to achieve branch monthly gold collecting and sales targets.
• Implement new marketing strategies and procedures to identify new customers to the branch and give the fully satisfaction to the existing customers with providing highly valued service.
• Prepare of sales invoices, daily reports of gold purchasing and sales and involve in banking matters of cash handling and payments,
• Maintain a high security portfolio within the branch to secure the whole assets of the branch with including collected gold, cash, and other properties of the branch
April 2010 To October 2011

Executive planning

at Teejay lanka PLC
Location : Sri Lanka - Avissawella
Analyzed workflow and planned and scheduled customer orders to be scheduled for production.
• Devise the monthly production plan as per market/customer demand and executing the same.
• Undertake the demand & MRP run on monthly basis by analyzing master production schedules & create demand Vs supply gap bridging solutions for manufacturing/Rough cut planning.
• Prepare high level capacity Plan of the individual order wise as per the finalized rough-cut plan and provide the optimum delivery date to the customers and prepare weekly /daily plans & schedules to be execute within the plant.
• Coordinate and align the material availability on time for the production enhance the efficiency & productivity
• Execute the weekly/Daily production plan & targets with machine scheduling by identifying the demand/requirements, material flow & production constrains.
• Provide the demand/requirements to the supply chain team to order raw materials and monitor the execution.
• Hold the daily/weekly relevant meetings with relevant interactive parties & attending for overcoming the daily issues at the production floor and control the inventory with managing the TOD’s.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
August 2010

Bachelor's degree, Mathematics And Physical Sciences

at University Of Sri Jayewardenepura
Location : Sri Lanka - Colombo 10
Grade: 2.2 out of 4
3 Years General Degree with below Subjects
Mathematics
Management
Chemistry

Specialties & Skills

sales coordination

materials management

logistics planning

logistics

purchasing

digital marketing

lean manufacturing

logistics management

marketing mix

marketing strategy

marketing research

marketing communications

marketing management

market research

Communication

Production Planning & Scheduling

Data Analytics & Analytical Thinking

Team Leadership & Team Working

MS Office, SAP

Work Under Pressure

problem solving

planning

merchandising

product development

operations management

marketing

supply chain management

procurement

materials

negotiation

operation

microsoft powerpoint

merchandising strategies

teamwork

office work

supervising

team leadership

office administration

marketing assistance

office management

service desk

administrative organisation

Customer Service Management

Sales and Marketing Management

Administration

Operation Management

Production Planning

Social Profiles

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Personal Website
URL removed due to policy violation. Please contact support for further information.

Languages

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English

Expert

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Watching Movies

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