Malek Mosaad Ahmed, Application Manager

Malek Mosaad Ahmed

Application Manager

مجموعة ريديمبكس

Location
Egypt
Education
Diploma, تكنولوجيا الحاسبات ونظم المعلومات
Experience
26 years, 4 Months

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Work Experience

Total years of experience :26 years, 4 Months

Application Manager at مجموعة ريديمبكس
  • Egypt - Al Hawamidiyah
  • My current job since June 2022

evaluation, design, configuration, and testing and implementation of ERP System

مهندس at رئاسة مجلس الوزراء
  • Egypt - Cairo
  • My current job since February 2021
Technical IT Support specialist at Owenr Road
  • Egypt - Cairo
  • My current job since January 1998

Installation, Repair and Maintenance Desktops, Notebooks, Netbooks and Tablets Hardware, Software, Networks "maintain systems and resolution of applications, hardware's, networks, and security issues".
-Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications and hardware's.
-Review and analyze existing applications’ and hardware's effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
-Design, develop, and install applications and hardware's enhancements and upgrades.
-Evaluate, install, configure, and deploy new applications, systems software, hardware's, and enhancements to existing applications throughout a given line of business.
-Ensure that applications and hardware's meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
-Collaborate with analysts, designers, and system owners in the testing of new software programs, applications and hardware's.
-Analyze documentation and technical specifications of any new applications and hardware's under deployment or consideration to determine its intended functionality.
-allows an organization to keep its systems working at maximum efficiency.

IT Specialist at بلبن
  • Egypt - Cairo
  • My current job since January 2023

IT Hardware management
IT Security management
Network management
ERP Software management
POS Hardware management
POS Software management
Bio Time software management
Bio Time hardware devices management
Network printers’ management
CCTV management
Remotely solve the issues at any time

مدير ادارة at مالك للخدمات التكنولوجية
  • Egypt - Cairo
  • August 2018 to March 2022
مدير ادارة at كمبيو الوقاد
  • Egypt - Cairo
  • September 2017 to August 2021
مدير ادارة at نور الهدى
  • Egypt - Cairo
  • April 2013 to September 2017
Branch Manager at Nour Elhoda Group
  • Egypt - Cairo
  • September 2009 to September 2010

Sales, Installation, Repair and Maintenance Desktops, Notebooks, Netbooks and Tablets Hardware, Software, Networks and solving problems .

Branch Representative at National Group Company
  • Egypt - Cairo
  • October 2008 to August 2009

IT Technical Support, Computer Sales

IT support Technician at Flash Technology Company
  • Egypt - Cairo
  • September 2007 to April 2008

Sales, Installation, Repair and Maintenance Computer Hardware, Software - Solution

Education

Diploma, تكنولوجيا الحاسبات ونظم المعلومات
  • at معهد القاهرة لتكنولوجيا الحاسبات ونظم المعلومات
  • June 2006

إمتياز والأول على الدفعة

Specialties & Skills

Microsoft programs
Tablet PC
IT Solutions
Computer Hardware Troubleshooting
Having good communication and problem solving skills
Proficiency in Microsoft programs Applied
Installation, Repair and Maintenance Desktops, Notebooks, Netbooks and Tablets Hardware, Software
Databases Management
High integrity person and able to relate and create trust in all
Review and analyze existing applications’ and hardwares effectiveness and efficiency
Design, develop, and install applications and hardwares enhancements and upgrades
Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems and H.Ws
Ensure that applications and hardwares meet business requirements and systems goals
allows an organisation to keep its systems working at maximum efficiency
Collaborate with analysts, designers, and system owners in the testing of new systems
Work under pressure and manage stress
Installation, Repair and Maintenance Networks and solving problems
Leading skills, ability of communication and dealing with customers
Ambitious and Responsible

Languages

English
Expert

Training and Certifications

MCITP (Training)
Training Institute:
Outbreak
Developing Training (Training)
Training Institute:
Microsoft
Date Attended:
January 2010
IT (Training)
Training Institute:
Linksys
Date Attended:
January 2009
IT (Training)
Training Institute:
Acer
Date Attended:
December 2009
IT (Training)
Training Institute:
Intel
Date Attended:
January 2010
Sales Skills Course (Training)
Training Institute:
Retail Academy for Cairo Chamber of Commerce
Date Attended:
March 2010