CEO, Founder
Techs Gate Co.
Total years of experience :20 years, 5 Months
Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives.
Leading and motivating subordinates to advance employee engagement develop a high performing managerial team.
Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.
• Project Manager (Document Automated Workflow)
• IT Consultant
• Admin of G2G System
Key Projects to Credit;
• www.cait.gov.kw
• www.e.gov.kw
Highlights:
• IT Manager Award at the government Conference in the GCC by Kuwait Government, Regency Palace -2011
• Received the second prize for delivering government information and services by Kuwait Government, Sheraton Kuwait - 2010
• Provided internally-developed software, website design services and multimedia E-magazine news services that enable governments to deliver messages through multiple media streams.
• Served as a Project Manager for CAIT website, aimed at promoting a digital culture that helps in building a comprehensive Information Technology-Based society.
Key Responsibilities:
• Security Consultant
• Handling the CAIT Social Media from Advertising to schedule planing / Training Stuff how to get there target by SM
• Providing professional information solutions to Kuwait Government through its multi-platform media of data services, online management, community websites, magazines and events.
• Supporting government web technology initiatives as a key team member in implementing web applications, handling Multimedia Section / Web Projects to increase citizens and residents awareness in using I.T in all aspects of life.
• Managing, directing and upgrading the information technology sector as well as setting and controlling the information technology performance through continuous development and improvement.
• Defining system level/flow down requirements of IT hardware, software and networks; performing high level system design and interface definition; and selecting up to date implementation platforms to support technology roadmap.
• Designing, developing the entire governmental website from planning to execution inclusive of solving issues relating to hardware/software, by keeping thoroughly updated with latest web technology.
• Accountable for computer arising problems inclusive of hardware and software, efficiently debugging computer issues.
• Supporting the development and application team projects/ requirements by applying knowledge of hardware/software/ networking/ communications and online management.
• Formulating, streamlining long term IT development and application strategies to align technology for project roll outs, management systems and computerizing a range of business tasks.
• Organizing and managing IT Conference - Kuwait Government and GCC Conferences to facilitate the operation of government and the disbursement of government information and services.
• Responsible for detailed technical design and development of applications using existing and emerging technology platforms including Infrastructure Enterprise environment with windows 2008R2.
• Delivering the highest level of technical training and professional development for all staff under purview.
Key Responsibilities:
• Recommended technological orientations and system integration guidelines for all business solutions requiring information technology.
• Developed IT strategy in support of the company’s mission and core objectives, supervised and implemented the IT strategic plan.
• Responsible for the IT Budget and negotiations of service level agreements with both internal and external customers and service providers and monitor service delivery to ensure the agreed targets and standards are met.
• Coordinated with various departments, liaised and negotiated with vendors, suppliers and external outsourcing agents with respect to pricing, deadlines, maintenance and timely execution of day to day operations.
• Conceptualized and converted real business issues into profitable opportunities utilizing information technology systems.
• Maintained a sharp vision of the IT market and the industry’s future technological trends in order to position the company’s infrastructure accordingly.
• Accountable for the management, mentoring and career development of all IT staff and allocation of IT resources in terms of funding, personnel, equipment, and service levels.
Key Responsibilities:
• Responsible for overall management of the technical support teams and assisted technical team during in planning and defining scope as well as carried out activity planning and sequencing
• Nurtured stellar working relationships with staff and provided timely delivery of revenue specific milestones, served an escalation point for discussing issues to Technical Online Support.
• Improved the operational systems, processes and policies in support of the organizations mission -- specifically, supported better management reporting and provided inputs in creating charts and schedules.
• Ensured that all supported solutions have the appropriate spares and resources by liaising with Vendors effectively.
• Developed and reported KPIs to measure project completion and performance. Coordinated the project activities between Quality and Technical to agreed timelines.
• Kept current with areas of expertise, new technologies to facilitate the company in improving services.
• Fix all computer issues ( Hardware, Software)
• Install software’s on PC
• Check printers, pcs configuration
• Configurations
Trainings & Certifications: • Information Security & Ethical Hacking (By Innobuzz) • iPhone Development • Microsoft Certified Technology Specialist: Windows7, Configuration • Microsoft Certified Technology Specialist (MCTS) • MCSE (Microsoft Certified System Engineer) • CISCO CCNA (Cisco Certified Network Associate) • New Horizon Office Management Certificate • High Studies business administration • High studies Human Resource • Adobe Photoshop/ InDesign / Dream Waver / Flash / Illustrator • FrontPage 1, 2 • Macromedia Flash • Microsoft Expression Web • Info Center Cisco CCNA • Certificate of Appreciation from CAIT government • Info Center Web Design
