Fixed and Intnernet services operation Manager
Omantel
مجموع سنوات الخبرة :19 years, 5 أشهر
-Manager team of 80 employee in Omantel Regions offices Like Dahira. and Dakhliya
-Responsible of Operation and Maintenance of all internet and fixed services.
- Provide input for different departments in Omantel for customer experience and better processes
- Handling the budget and inventory of the department
- Dealing with subcontractors for all works related to installing or fixing new services for the customer
Operation Manager for Fixed and Internet services across Oman
Delivery and Support Manager for Omantel Digital Channels like Omantel Portal, Mobile App. And E-store.
Managing installation and repair teams for fixed and internet services
Managing, design, development, testing, implementation and support of various applications for Oman Mobile Services (Like Credit transfer, High School grade, postpaid packages, SMS donation, electronic top up for pre-paid cards, Ministry of education portal SMS, Self-care portal integration and SMS service menu), Develop an internal java applications which talk to IN (Intelligent network) or stand alone applications (JSP as front end).
Integration of platforms and systems inside and outside the company. Using the IBM MQ Broker to integrate with Banks, telecom companies (Nawras, Renna and Friendi) and the government sector, also integrate java applications with the MQ Broker.
Team leader for several projects for Oman Mobile. That involving coordination with different parties, managing resources, documenting and delivering the project.
Responsible for Developing Omantel Mobile app and Portal
Development of esotre for Omantel E-Shop
Some Projects in Oman Mobile (Omantel Group now):
- MNP and MVNO:
Mobile number portability and Mobile Virtual Network Operator provision .Those two projects done by GBM as outsourced from Oman Mobile. The MNP allows the GSM numbers to move from one service provider to another one. The MVNO provision give the ability for MVNOs to provision the GSM in Oman Mobile network (Create, Delete, SIM card swap, GSM swap).
My part in the project is to supervise the developers to make sure they follow the SOA standards in designing the systems, make sure that GBM collect all requirements needed, setup the development environment for GBM, and at the end of the project take handover of the code for support in development level.
Those two projects very complicated in terms of processing the request in short time with high level of availability because there are many backend systems with different interface need to be provisioning following certain order
- Credit transfer:
The project goal to allow any pre paid number to transfer his credit to another pre paid number .
We u
se java, DB2 and IBM MQ broker to develop the service. I was responsible for designing, implementing and testing the service. Currently I do the backend support and generate financial report on monthly basses. The main challenge was to design a service that can process a high volume of transaction (more than 40 transactions per second).
Self-care portal:
The service it to provide Oman Mobile users a web based service to view, top up and pay their bills through the web by credit card. I was the project assistance manager to provide the back end integration systems following SOA standards. Also, I was responsible for the integration between the front end(Portal Site) and backend systems (Billing, IN ..etc).After this project, I gain the skills in dealing with outsource companies and manage them to deliver the project according to the schedule planed.
- Managing, design, development, testing, implementation and support of various applications for Oman Mobile Services (Like Credit transfer, High School grade, post paid packages, SMS donation, electronic top up for pre paid cards, Ministry of education portal SMS, Self car portal integration and SMS service menu), Develop an internal java applications which talk to IN (Intelligent network) or stand alone applications (JSP as front end).
- Integration of platforms and systems inside and outside the company. Using the IBM MQ Broker to integrate with Banks, telecom companies (Nawras, Renna and Friendi) and the government sector, also integrate java applications with the MQ Broker.
- Team leader for several projects for Oman Mobile. That involving coordination with different parties, managing resources, documenting and delivering the project.
- I have an experience with a variety of desktop utilites which help you to organize your work or fasten it. Adding to that, I have work with server operating systems (Windows and UNIX / Linux). I just start STK (SIM Tool Kit) Coding.
Developing simple internal programs for ROP, Installing Different Operating Systems, and provide any technical Support required.
• Study the overall skills to do business internationally including environment scanning, negotiation skills, export and imports fundamentals, risks and opportunities to go global and introduction to international entrepreneur • I have did two visibility study for two companies to go to china market which create great background on chines business culture. • The study on USA have sharpen my organizing skills, management skills, communication skills.