Relationship Manager CE
National Commercial Bank - Alahli NCB
Total years of experience :20 years, 2 Months
I moderate a portfolio of Enterprises Commercial Customers.
to give them advising for there business, selling POS (Point of Sale) Agreement, giving them E-Corp> (Electronic Corporation access), selling Payroll System. and more
I take care of my customer to give hem a distinct experience
taken care of affluent customers, calling customer for follow up, selling credit card, selling investment
products,
Leading the team to achieve the target & solving customers problems
Take care of customer accounts and manage their accounts, Opening accounts for new VIP customer ( Wessam Area ), Printing statements of accounts, Give customers good idea about their business, Giving customers more facilities for managing them accounts, giving hem
solutions to investments and selling credit cards and loans.
Reporting sales & service strategics to branch manager day to day works & weekly to the area manager and monthly to region managers.
Teller for 2 month, Customer services supervisor for 9 month and customer services officer (CSO) for 4 year and Affluent Relationship Officer (RO) till now.
opening accounts for affluent customers, seeing credit cards, helping customers to invest there accounts,
printing statement of account
opening accounts for customer, printing statement of account, selling credit card, selling personal loan,
updating accounts,
Leading our team to give quality of teaching and learning and development,
Incharge of Accounts Receivables.
Calling customers to make regular payments
Recording of import purchase Transaction
Reporting to Finance manager by preparing necessary reports
Preparation of Bank Reconciliation Statement
Managing accounts & follow up L.Cs & L.Gs and preparing invioces and all other documents related to openeing L.Cs
Program from 30/04/2005 till 20/08/2005
A course from 23/07/2005 till 24/07/2005 for duration of 18 training hours
A course from 14/05/2005 till 18/05/2005 for duration of 30 training hours
A course from 07/05/2005 till 11/05/2005 for duration of 30 training hours
Microsoft Win, Microsoft Office