HR Operation Manager
CME.Ltd
Total years of experience :18 years, 1 Months
Plan, organize, and coordinates the operations and activities related to the Human Resources (HR) operations.
Support HR staff to resolve human resource problems, interpret HR policies and procedures and recommend effective courses of action.
Identify optimal solutions that meet the needs of the HR functions by recommending process improvements, system enhancements and alternatives based on specific needs.
Support employees with employment law related queries and matters.
Address escalated grievances, queries and issues from employees.
Track contract end dates of employees .
Oversee end to end vacation and travel requests of expat employees including verifying leave request forms, approvals, coordinating for travel arrangements, seeking approval from GR department, sharing the details with employees, and asking for relevant clearances.
Ensure compliance with company policies related to vacation for employees from different departments.
Ensure employee database is fully updated in all systems with relevant details like position, pay, insurance details, GOSI, passport, iqama, leave balance, etc.
Ensure timely removal of details upon employee’s exit.
Support HR team for conducting employee investigations for disciplinary action.
Reorganize and restructuring.
review and improve the policy and procedure
Plan, lead and direct the work of the administration groups using advanced techniques and tools to ensure the professional services and quick support response, and contribute the company development to achieve the strategic targets.
Major tasks:
- Provide several services for more than +2000 employees over the country through regional offices and supporting the organization projects with all facilities and services.
- Establishing business bases over the country (Regional offices, accommodations, warehouses).
- Review the admin groups reports, study, analyze and prepare the department dashboard.
- Prepare, review and control the department budget to reach the stability through (services, expenses, and development).
- Participate to prepare a strategic trining and rotation plans (with Admin team) to develop the department staff and to prepare a 2nd professional leaders line, to insure the knowledge transferring and to improve the quality of work.
- Participate to prepare and modify the admin procedure to improve the workflow between the admin group to reach the quality and swift results.
- Provide the organization and subsidiaries properties with all governmental authorities and licenses to support the projects.
Administration department groups:
- Facility and buildings.
- Billing and communications.
- Government relation.
- Services.
- Regional offices.
Riyadh Administration manager:
Primarily responsible for supporting the growth of the business in Saudi Arabia(Riyadh), through the alignment of Admin practices against business goals. Reporting to the Regional Administration Manager for KSA, support the execution of the business in the Riyadh region.
Supporting around 4 branches and 500 employees in Riyadh .
Job description:
- Ensure all employees provided with legal documents and other related permits allowing them to pursue their duties
- Ensure all administration services supporting sales in all locations are provided
- Ensure work permits/employee’s driving licenses//depot licenses/store licences/vehicle registrations or renewals/health card issued on time through the respective department
- Ensure new arrival employees are accommodated and transported to their locations as planned.
- Ensure traffic fines and other related issue are resolved
- Ensure proper data base available for administration activities
- Prepare and provide all documents (when applicable) by the requested government to avoid any legal issue.
- Represent the company in government affairs in the locations when applicable.
- Work to create a great relationship with government in Riyadh.
- Follow-up with government to ensure renewal of all licenses, permits and official documents.
- Prepare the application for all government licenses, permits and official documents for existing all Branches or new ones.
- Actively work with training department to develop capabilities for department admin staff.
Riyadh Administration services manager:
Primarily responsible for supporting the growth of the business in Saudi Arabia(Riyadh), through the alignment of Admin practices against business goals. Reporting to the GM, support the execution of the business in the Riyadh region.
Supporting around 51 branches and 600 employees in Riyadh .
Job description:
- Ensure all employees provided with legal documents and other related permits allowing them to pursue their duties
- Ensure all administration services supporting sales in all locations are provided
- Ensure work permits/employee’s driving licenses//depot licenses/store licences/vehicle registrations or renewals/health card issued on time through the respective department
- Ensure new arrival employees are accommodated and transported to their locations as planned.
- leading (administration and logistic) in Riyadh.
- Ensure traffic fines and other related issue are resolved
- Ensure proper data base available for administration activities
- Prepare and provide all documents (when applicable) by the requested government to avoid any legal issue.
- Represent the company in government affairs in the locations when applicable.
- Work to create a great relationship with government in Riyadh.
- Follow-up with government to ensure renewal of all licenses, permits and official documents.
- Prepare the application for all government licenses, permits and official documents for existing all Branches or new ones.
- Actively work with training department to develop capabilities for department admin staff.
GRS admin assistant:-
- Employee exit re-entry processing by Muqeem .
- Employee Iqama renewal and family endorsements (follow up with brokers) .
- New employee transfer of sponsorship (follow up with brokers) .
- Final exit and transfer to other sponsorship .
Projects coordinator:-
- New employees file registration in company system .
- Coordinate with all company projects for admin services.
- Coordinator with GRS, HR and the employees for (Iqama, passports, exit re-entry...etc) .
- Security, operation and maintenance team management (Bin-Sulaiman centre) .
- Monthly maintenance report.
- Follow up with contractors(security, cleaning and maintenance companies).
- Contractors work evaluation .
- Evening duty in charge .
- Follow up with (Bin-Sulaiman centre)Schedule maintenance .
- STC services marketing (SIM card, sales and services) .
- Sales team supervision .
- Weekly stock report .
- Weekly sales report .
- Sales team evaluation .
- Customer service .
- Area supervisor (at vacation replacement) .
Bachelor Degree in Business Administration