Malik Amer Khan, CIO

Malik Amer Khan

CIO

Confidential

Location
Pakistan - Karachi
Education
Master's degree, International Relations
Experience
23 years, 1 Months

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Work Experience

Total years of experience :23 years, 1 Months

CIO at Confidential
  • Pakistan - Karachi
  • April 2012 to September 2017

Providing Technical Advisement, Design and Program Management expertise as a Senior technology and business consultant with SATC, Magven Systems and AoS for:

1-Sindh Revenue Board for the establishment of Data Center Infrastructure for Tax Audit and compliance system.

2- Sindh Board of Revenue for the tender issuance, design documentation, contract negotiation and project implementation of Data Center infrastructure, Disaster Recovery Center and complete design of the communication infrastructure for the Land Administration and Revenue Management Information System.

3-Center Point Tower; Advisement in Design and project implementation of ICT infrastructure including Data Center, NOC, SOC, Fire and Security, BMS and Access Controls for first 28 story Smart Building in Karachi by TPL Holdings.

4- Product development for PosiScan (pvt) Ltd.to manufacture and program fingerprint, authentication devices for Mobilink and China Mobile.

5- Management Consultant for Alupak (pvt)Ltd. for analysis and assessment of diversification in food industry retail business, in POS and process automation.

General Manager, Business Development and Operations at Supernet Limited
  • Pakistan - Lahore
  • October 2010 to March 2012

Responsible for the overall operations of the company's business. This includes product development based on broadband IP based Satellite network, Terrestrial wireless and wire-line networks, MPLS backbone network. Responsible for the End to end management of supply chain for the products of the company including vendor management, Pre-sales & Post sales support, Engineering, Operations, Sales & marketing and Customer services.

Sr. Sales Executive/ Business Development Consultant at 3M Pakistan
  • Pakistan - Lahore
  • May 2009 to April 2010

Providing Business Development and Program Management for various country wide Projects through Distributors and Channel Partners’ to enhance the sales for 3M Telecom/CMD Products.

1. Achieving quarterly sales & stock liquidation targets of PKR 30M.
2. Generating sales leads from end users to fill in pipeline projects.
3. Materializing priority accounts with pro-active follow-up with System integrators.
4. Maintaining and submitting reports for activities including Siebel (CRM) and Monthly project pipeline, inventory & In-market sales.
5. Conduct monthly and quarterly meetings for reporting and encouragement, using them as a means to foster both team spirit and professionalism.
6. Increasing active channel partners from the market.
7. Exploring new business opportunities.
8. Writing and Implementing Business Plan and Channel Management Strategy for clear direction and guidelines for cross functional teams to Gain Market Share.
9. Recommending and Structuring Sales, Marketing &Training initiatives for Channel partners and End Customers.
10. Successfully developed and implemented Gain Share Program and Distribution Policy with positive results within a Quarter. The Program was nominated for the 3M Golden Step Award.

Chief Program Officer at Uffaq Technologies -GHQ- C4I Directorate/Port Qasim Authority
  • Pakistan - Lahore
  • March 2006 to March 2009

Chief Program Officer (3/2006- Current)-Pakistan
Providing Advisement, Program Management Support to various Government projects including the GHQ (Pak. Army) C4I directorate Infrastructure Automation, Port Qasim Authority Infrastructure Automation and System Integrators working with the government.
1. Establishing a close working relation with the companies to monitor the progress of the networking infrastructure and data center implementation projects and provided feedback that enables meeting of milestones and deliverables as planned.
2. Surveying, Designing, Writing/Reviewing RFP’s and Evaluating new/revised Project Proposals submitted by the system integrators and presenting it to relevant Department Head for approval.
3. Providing regular feedback to the Management at the IT Directorate/s about the progress of projects and issues that are critical for the regulation and the monitoring of sector growth.
4.Ensuring compliance of implementation methodology and regulations built for the qualitative implementation of projects.
5. Timely identifying the administrative bottlenecks causing delay or impeding the smooth functioning of project plan to the administrative functionaries for resolving the issues.
6. Providing timely directives to the Project Managers/Co-ordinators for successful implementation/s.

Director Operations and Business Development at Network Care, Meljees Inc. (USA)
  • United States
  • September 2002 to January 2006

Played a founding role in Network Care, Meljees Inc, launch of consulting/wholesale/retail/franchise services. Responsible for setting the technical direction of Meljees business development and professional services.
1 Interface with marketing and customers/partners to develop the Company Road Map.
2 Meet with customers at the CIO/CEO/President level to help understand their wireless/data networking/business needs.
3 Allocate system requirements and develop H/W and S/W specifications.
4 Utilize and enhance analysis/simulation tools to predict and optimize systems/network performance.
5 Recruiting sub-contractors, training, oversee employee progress and track critical project timelines.
6 Responsible for Project budgeting, PNL, Sales Forecasting and scheduling of sales and consulting tasks.
7 Develop sales and system engineering processes, channel/distribution management procedures and tools, provided expertise in Product Development and Marketing techniques for several major GSM and CDMA Mobile Virtual Network Operators and Retailers.
8 Negotiating high level Contracts, Purchasing and implementation. Accomplished in mergers & acquisitions and developing partnerships.
9 Responsible for the Launch and Development of Best Pager & Wireless Services/Best Wireless Retail Stores in Houston & Dallas, Texas and Columbus, Ohio. Achieved the growth of 300% within 2 yrs. Handled revenues of over 15MillionUSD

Systems Engineer/ Managing Consultant at Lucent Technologies
  • United States - Ohio
  • March 2000 to October 2002

Provide Lucent Clients like AT&T Solutions, Genuity(GTE), Solunet, Winstar, GM, Bank One, etc., with Consultation Services, Project Management and Pre/Post Sales Expertise to System Integrators and VAR’s including:
1 Planning - Perform in-depth analyses of network infrastructures, study business growth and requirements, and recommend short-term and long-term network strategies. SME (subject matter expert) for Broadband Wireless Access technologies.
2 Design - Provide configurations and documentation for new local and national and International Wide area networks utilizing TCP/IP, Layer2/3 and other protocols. Technical Design of Complex International Networks including Optical and 2G/3G Wireless \{BSC, 2G SGSN, MSC, HLR, 2G BTS, UMTS technology i.e. RNC+NodeB, WLL and MSS\} and Broadband Wireless Access initiatives. Know how of Satellite Communications and equipment.
3 Implementation - Responsible for Project Management, Physical Implementation, Traffic Engineering, Complete Documentation and Training for complex Networks consisting of Cisco and Lucent/Ascend Networks routers utilizing EIGRP, OSPF, BGP and RIP routing protocols; Siemens, Lucent and Cisco Broadband & Broadband Wireless Access Routers; Cabletron, 3COM, and Bay Networks shared LAN hubs and Cisco switches. Well versed in planning and implementing H.323/320/321 Voice and Video protocols utilizing Cisco 5300, Softswitch, Lucent MAX TNT H323 Gateways and Selsius/MVAM VOIP Call Mangers.
4 Operations - Provide Sales Engineering support, network management, performance analysis and support using SNMP-based management platforms, including HP OpenView, CiscoView, MetroView, Navis Access, and CiscoWorks, etc.

Network Engineer/Projects Manager at OARnet (Ohio State- Department of Research)
  • United States
  • October 1997 to March 2000

1 Responsible for monitoring a large regional network of the Non-Profit Research ISP, diagnosing and solving problems related to routing, VPN's and connectivity to the Internet.
2 Installing and configuring Router/Switches, wiring and other networking equipment at customer premises/data centers and POP’s.
3 Proficient in different routing protocols such as RIP, EIGRP, OSPF and BGP for Traffic Engineering.
4 Managed/Presented the first and largest ever Video over IP (H.323) Mega-Conference with over 84 remote participants from all around the world, held as a part of the Internet2 Fall Meeting 1999 centered in Seattle Washington, USA.
5 Actively participated in an effort to define software application requirements for Videoconferencing over IP with several School Districts in Ohio.
6 Played a key role in the deployment of MINDS Video over ATM Distance Learning Project with the State Of Ohio, Department of Administrative Services.
7 Key member of the deployment team of Abilene (Internet-2), vBNS and OCARnet, connected to OARnet via OC-12 links.
8 Install/maintain Cisco series 16xx, 17xx, 25xx, 2620/21, 3640, 4500, 7000, 75xx, 72xx, LS1010.
9 Played a key role in Ipv4 to Ipv6 migration research and development project on the 6bone.
10 Accomplished in a customer service-oriented technical support environment with strong problem-solving skills, initiative, multi-tasking and perseverance.

Applications Support Manager & Project Lead at LCI (Quest )
  • United States
  • June 1996 to October 1997

1 Contracted with LCI in Organizing, Recruiting and Setting up a Help Desk for various internal applications and database support for 8XX services.
2 Worked with the software development team to provide training to the newly recruited Help Desk staff.
3 Supervised installation of LAN wiring and networking switches and equipment for data center.
4 Responsible for network design, layout for multi-service access, PSTN and 8XX (universal access number) client quotations.

Student Programmer & Support Administrator at Eisenhower National Clearinghouse
  • United States
  • February 1994 to June 1996

1 Solving connectivity and other problems over the phone and via e-mail for the people using our website, software and CD-ROMS.
2 System Administration for solving and fixing hardware and software related problems.
3 Tech support for the internal network of the department with over a hundred workstations.
4 Maintaining the servers on site and changing their backup tapes on a daily basis.
5 Maintaining internal and external Website and adding new links to the site with html and java programming.

Education

Master's degree, International Relations
  • at Karachi University
  • August 2019
Bachelor's degree, Political Science and Education
  • at Karachi University
  • March 2009

Started this Degree in 1990. Therfore completed in 2009

Bachelor's degree, Computer Science and Engineering
  • at The Ohio State University
  • December 1997

Areas of Interest: Internetworking & Telecommunications Curriculum Statement: Extensive course-work in Internetworking, Telecommunications, Multimedia Networking & Computing, Computer Security, Systems Software, Wireless Data Networking, Artificial Intelligence, Decision Analysis, Simulation and Project management

Specialties & Skills

Project Management
ERP CRM
Management Consulting
Telecommunications Management
Networking Strategies
Project Management
Broadband Wireless Access
Network Engineering
Executive Management

Languages

English
Expert
Urdu
Expert
Greek
Beginner
Arabic
Beginner

Memberships

Lucent Worldwide Services
  • Member Strategic Business Development (SBD) committee
  • January 2001
IEEE
  • Member
  • March 1997
Microsoft Certified Professional
  • Member
  • June 2000
Various international technical and consumer conferences/symposiums/seminars.
  • Member
  • January 1997

Hobbies

  • Reading & Writing Articles, Ski-ing, Horse Riding/Polo, Flying, Boating, Squash.