MALIK BULAND IQBAL

1. Regulatory Compliance & Governance
• Ensure full compliance with Dubai Jointly Owned Property Law No. 6 of 2019 and related RERA regulations.
• Support the formation and registration of Owners Committees (OC) as per RERA requirements.
• Develop, implement, and maintain governing documents including community rules, policies, procedures, and sales & purchase-related documentation.
• Supervise and guide OC meetings in accordance with legal requirements.
• Liaise with RERA, Dubai Land Department, Dubai Municipality, and other authorities on OA-related matters.
• Coordinate with ERES on matters related to Mollak, Munasqast, and other regulatory systems.
• Ensure all statutory and compliance requirements are fulfilled and kept up to date.
• Ensure Mollak-related complaints are resolved promptly to ensure compliance and avoid penalties.
2. Owners Association (OA) Financial Management
• Review and approve annual service charge budgets and community service fee structures in consultation with management and the OC.
• Support Community Managers in presenting budgets to the OC for approval.
• Liaise with auditors and RERA for service charge budget approvals.
• Monitor OA cash flow, revenues, and expenditures; escalate shortfalls due to collections when required.
• Exercise cost control and financial due diligence to ensure expenses remain within approved budgets.
• Review financial reports prepared by the finance team to ensure accurate and up-to-date accounts on a monthly basis.
• Approve interim and annual audits with the finance team.
• Ensure corporate and project accounts are properly maintained and up to date.
3. Service Charges & Collections
• Ensure service charge invoices are issued to owners in a timely manner.
• Review fortnightly collection reports and guide the collections team on major defaulters.
• Recommend strategies to improve collection performance.
4. Procurement, Contracts & Vendor Management
• Review and approve the tendering for annual budgets.
• Review and approve service provider contracts.
• Review and approve service provider invoices to ensure timely payments and service continuity.
• Monitor and evaluate service provider performance against agreed SLAs.
• Conduct regular meetings with vendors to improve site operations and service quality.
• Approve the Ad hoc works proposals with the help of FM team.
• Approve LPOs through community management systems and coordinate with software providers to enhance system usability.
5. Facilities & Community Operations
• Conduct regular site inspections to ensure community standards are maintained.
• Review monthly facilities management reports to ensure high service standards.
• Ensure timely closure of snagging issues and maintenance requirements with the facilities team.
• Ensure all health & safety matters are addressed in coordination with the QHSE team.
• Manage crisis situations and emergencies, ensuring proper reporting to authorities.
• Supervise the handover of new projects from main contractors.
6. Banking & Financial Administration
• Oversee the opening of bank accounts for new projects.
• Liaise with banks regarding payment and account-related issues.
• Liaise with the banks for investment opportunities for Reserve fund.
7. Community Relations
• Manage relationships with Owners Committees, homeowners, residents, and tenants.
• Oversee handling of owners’ and tenants’ complaints with the customer care team.
• Ensure timely and effective communication with residents through established channels.
• Ensure quarterly community newsletters are issued.
• Supervise community events that promote engagement, & wellbeing.
• Develop communication methods to increase event participation (emails, circulars, digital notices, etc.).
8. Administrative Oversight

9. Leadership & Team Management

 Managing jointly owned properties in JVC and business bay ensuring compliance with the local regulations.
 Managing administration and communication
 Managing the maintenance of records
 Strata insurance management
 Implementation of community rules
 Ensuring that utilities bills are paid in a timely manner
 Managing tenders for budgets and ad hoc jobs
 Contract management
 Ensure that the service charges budgets are prepared and approved to enable accounts to do service charges billing
 Managing quarterly owners committee meetings and ensure that the minutes of meeting are reviewed and sent to owners committee
 Ensure that quarterly management report is sent to the owners committee and the owners
 Attend the weekly management meetings
 Review and approve the work orders and local purchase orders
 Ensure that financial audits are completed as per the deadlines at the year end
 Site visits to ensure that projects are maintained in the best possible manner and that the service providers are providing the service as per the contracts
 Ensuring that timely collection of service by closing following with the collection team
 Approving all the service providers invoices
 Closely monitoring the snag list prepared by the building coordinators to ensure that the jobs are closed as per the deadlines
 Managing the emergencies after the office hours
 Review and approve the community notices and warning letters
 Continuously looking to generate additional income for the community
 Closely monitoring of PPM and other services calendar
 Complaints management
 Ensuring that service providers are complying with the regulations
 Maintaining good relationship with the residents by getting their inputs to improve the community
 Ensuring that reserve fund balances are maintained for CAPEX
 Monitoring the utilities on monthly basis to minimize loss due to leakage etc
 Ensure that spare, consumable and tools are provided on site as per the contract
 Review and take action on daily security reports
 Ensure that I am meeting the expectations of Owners committee, Owners and the residents.
 Reviewing and implementing methods for regular communication/updates with members of the OC, residents, etc.
 Increased community income and saved costs by reviewing and suggesting initiatives.
 Followed up on recovery of outstanding community service fees from defaulting units.
 Liaised with government authorities on issues related to the OA, ensuring full compliance with the jointly-owned property law and directions.
 Developed and facilitated registration and formation of the OC.
 Managed and maintained relationships with Owners Committee and owners/Residents.
 Ensured maximum collections by implementing strategies and managing the community service fee collections process.
 Monitoring budgets via due diligence and cost control and managing community service fee budgets.
 Enhanced customer communications by establishing channels and timely communications.
 Minimized issues by resolving customer complaints.
 Developed community newsletters/updates quarterly basis.
 Advised the senior management/Owners Committee on any non-conformance/non- performance of service providers and recommended appropriate actions to be taken.

 Commanding finance and accounting functions including budgeting; asset management; cash flow management; payroll; management reporting.
 Supervised preparation of month, quarter & year-end financial statements to ensure effective reporting of the financial position & organizational performance. As well as timely Audits reporting.
 Providing financial accounting and reporting guidance in support of business activities - company performance and cost control.
 Annual budgeting and planning process Owner for all projects and for corporate side of business. Administering and reviewing all financial plans and budgets; monitoring progress/changes.
 Reporting to management on variances from the established budget, and the reasons for those variances.
 Authorized to approve all the payments on corporate and project side.
 Raising monthly client’s invoices and maintaining tight credit policy of accounts receivables. Implementing best practices in recovery/ collection of all revenues due.
 Acquired extensive understanding of terms and conditions of all individual management contracts and monitor/ record all internal resources usage and costs for raising accurate and timely invoices, to maintain accurate costing for services rendered.
 Superintending Projects Accounts and Administration team. Empowered them to continuously improving outputs in order to deliver greater insight, drive efficiency, improve control as well as that the projects audits are finished in a timely manner.
 Enforcing organizational compliance with its governing documents, jointly owned property law, company law, MOL, FTA, DED and all other applicable legislation or regulations.
 Co-ordination and organisation of the Corporate audit with the External Auditors.
 Concomitantly managing all aspects of HR management including but not limited to recruitment, induction, development and termination, performance management, developing benefit and compensation packages in accordance with relevant labour laws.
 Reporting senior management monthly/quarterly about the financial position/performance
 Working closely with the senior management to pitch for the projects and ensuring to provide required information/support to close the deals.
 Ensuring customer satisfaction through proper communication and through providing quality services.
 Helping the Association managers to resolve the issues with the owners’ association boards.
 Managing the contracts and procurement team through close coordination.
 Supervising the VAT team. Ensuring timely registration of buildings with the FTA, timely filing and payment of VAT, compliance with UAE VAT law 27 of 2017 and training staff. Coordinating with FTA to answer their queries regarding the OA industry for timely registration etc.
 Manage the customer care team to ensure collection of services charges through deadline and close monitoring.

 Presided over day to day running of Finance & Accounts department.
 Directed establishment of financial strategies for the group and individual companies, development and implementation of policy, procedures, internal controls and operational plans.
 Reviewed monthly financial reports prepared by each business unit and compare performance with budgets and actual.
 Monitored each business unit’s budgets, effectively projected, and analysed expenses, and cash flow against budgets/forecasts, analysed variance and initiating corrective actions.
 Authorized to verify and approve all the payments & sign the checks.
 Monitored financial performance at Group and Company level. Prepared and analysed reports for the management.
 Nurtured synergistic business relationships with external stakeholders including bankers, Auditors etc.
 Developed and implemented systems and procedures to ensure integrity of accounting information and safe custody of assets, including procedures to eliminate and detect fraud or theft of company assets.
 Liaised with external auditors for management of the group year end and audit process to ensure smooth delivery and statutory sign off in line with reporting requirements
 Led and inspired the finance team to deliver innovative and effective financial services and operations, with full accountability for budgeting, accounting, financial planning, performance timely reporting.

 Established a high-quality financial control framework covering policies, standards and procedures.
 Maintained internal control environment to the highest standards of compliance and integrity.
 Served as custodian to safeguard the organization's financial assets.
 Oversaw compilation of financial data required by external auditing firm.
 Developed, implemented, and controlled cash management operations
 Managed quarterly stock taking and analysis of stock valuation.
 Supervising the HR department including but not limited to hiring, training and firing.
 Receiving the orders from customers and forwarding them to purchasing and production department.
 Reviewing the daily production reports to ensure that we are meeting the daily target production level.
 Ensuring that orders are shipped to clients in a timely manner.
 Dealing with the tax authorities, labour department, and other local government authorities.
 Ensuring that accounting transactions are updated to accounting system without delay.
 Approving service providers payments.
 Preparing and sending the operations & financials reports to management on monthly basis.
 Managing the weekly staff meetings.
 Managing the day-to-day operations of the factory