sales coordinator/ telesales
hospitality dynamics
مجموع سنوات الخبرة :17 years, 11 أشهر
Responsible for providing leads for quality calls, in order to obtain sales by the sales team.The product is regarding memberships for a reputed 5* hotel, in Palm Jumeirah, and the main responsibilities are:
- Created integrated sales and marketing strategies, and coordinated national and regional sales program implementation.
- Created and sustained an office environment that challenged and motivated everyone to deliver world class customer service.
- Promoted to regional responsibilities for business expansion and re-engineering.
- Ensured that all guests queries and requests were handled efficiently. Closely monitored the services, rates and promotions at the restaurant and hotel
Merchandising the garements from the new and previous collection, making the staff
schedule, preparing the inventory, preparing the daily stock report and the daily traffic analysis
My responsibilities concerned the quality of the information services, reservations and accommodation offered to customers.
I had to order goods, prepare the inventories, check the quality of the products, arrange the goods in store, find the best price for all goods in store
My responsibilities were about making orders for my department - sweets. Every day i had to coordinate people i had in suborder to fill the shelves with goods, to clean the storage, to apply the FIFO principle. Every month we had an inventory, so we could make the stock correction. My daily tasks included the employee's schedule, the orders for the suppliers, daily reports on sales, stock value and stock correction