Mamdouh Abu Sultan, Credit Risk and Collection Manager

Mamdouh Abu Sultan

Credit Risk and Collection Manager

BASF/ Master Builders Solutions - MBCC Group

Location
Saudi Arabia - Khobar
Education
Bachelor's degree, Bachelor's degree, Business Administration in accounting
Experience
25 years, 0 Months

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Work Experience

Total years of experience :25 years, 0 Months

Credit Risk and Collection Manager at BASF/ Master Builders Solutions - MBCC Group
  • Saudi Arabia - Dammam
  • My current job since January 2012

Job Description ✓ Follow up with lawyers for the court cases.
✓ Built and develop network within Credit Risk Management (CRM) community globally to apply same guideline and rules for company in the region.
✓ Analyses and prepare KPI reports in order to improve CRM processes and share with other credit analysts in the region.
✓ Evaluate and establish risk mitigation strategies through collaborating with business units in order to improve the DSO numbers within the respective business unit in the region.
✓ Introduce best practices in the region and follow them.
✓ Visit critical and potential customers with business units.
✓ Enable profitable growth through organizing regular meetings with business units, conducting customer visits, and participating in cross functional projects.
✓ Introduce credit risk management processes to align it to new markets, establish risk mitigation strategies according to market practice.
✓ Business partnering with local sales teams to ensure all topics in credit risk management guidelines are followed.
✓ Make sure that the dunning and debt collection processes are in place in the region. Making sure consistent reminding procedures are in place, escalation measures are taken for critical overdue amounts and documented correctly under customer master data.
✓ Preparation of weekly overdue & aging reports, monthly DSO calculation, credit exposure reports, monthly customer turnover reports.
✓ Analyses customer balance sheet, income statement in order to define credit limits.
✓ Responsible for customer risk assessment / Financial Intelligence Tool/Dashboard.
Organization Position Period Job Description

Organization Position Period Job Description

Credit Control Manager at BASF Chemical Co.
  • Saudi Arabia - Dammam
  • January 2011 to December 2014

✓ To make sure that the accountant allocated payments in accordance with customer remittances.
✓ Researched account transactions to identify and resolve discrepancies.
✓ Verified daily and month end reporting and account reconciliations. Investigated and resolved queries relating to non payment of invoices and escalated risk issues.
✓ Reduced Debts and DSO to a target minimum per month. Ensured all receipts and credits are correctly allocated.
✓ Established and maintained great customer relationships to maximize account performance.
✓ Managed customer accounts by ensuring any issues and queries were dealt with professionally and get issues resolved quickly & efficiently to avoid payment delays.
✓ Monthly meeting with debt collectors team and business (sales eng.) unit to check all the customer portfolio and resolve the critical case.
✓ Established communications with customers to ensure timely payment.

Senior Accountant (Team Leader) at BASF Chemical Co.
  • Saudi Arabia - Dammam
  • January 2010 to December 2011

✓ Supervising for closing month and assets with chief accountant.
✓ Leading the inventory monitoring and reporting team.
✓ Preparing of cash flow statements.
✓ Team leader for receivable and payable.
Organization Position Period Job Description

Organization

Position Period Job Description

Senior Accounts Payable at BASF Chemical Co.
  • Saudi Arabia - Dammam
  • January 2006 to December 2009

✓ The responsibility was for activities and operations in the accounts payable function for the organization.
✓ Analyses invoices and expense reports for accuracy and eligibility for payment.
✓ Ensures timely payments of vendor invoices and expense vouchers and maintains accurate financial records and control reports.
✓ Prepares accounts payable register and related reports in a timely manner. Typically reports to a manager.
✓ Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision.

Senior Accounts Receivable at Deguss
  • Saudi Arabia - Dammam
  • January 2003 to December 2005

✓ The responsibility was for activities and operations in the accounts receivable function for the organization.
✓ Processes invoices and sends follow-up inquiries regarding payments for the organization.
✓ Negotiates with past due accounts, maintains cash receipts and refers accounts to debtor collection as necessary. Resolves all payment issues in a timely manner.
✓ Maintains and updates accurate financial records. Typically reports to a manager.
✓ Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes.
✓ Contributes to the development of processes and procedures.
✓ Thorough knowledge of functional area under supervision.

Education

Bachelor's degree, Bachelor's degree, Business Administration in accounting
  • at Arab Open University
  • June 2024
Diploma, Accounting
  • at Institute Of Public Administration - Saudi Arabia
  • April 2024
Diploma, Certification, Commercial Accounting
  • at Institute of Public Administration
  • January 2002

Specialties & Skills

BUSINESS PARTNERING
CUSTOMER RELATIONSHIP MANAGEMENT
DASHBOARD
DISTRIBUTION SYSTEM OPERATORS (DSO)
INCOME STATEMENT
MANAGEMENT
CREDIT RISK MANAGEMENT
BALANCE SHEET
MITIGATION
RISK MITIGATION

Languages

Arabic
Native Speaker
English
Expert