business relationship manager
National Housing Campany
Total years of experience :12 years, 5 Months
• Initiate and develop relationships with clients for business growth.
• Develop and maintain detailed business plans for client projects.
• Work with management in developing timely solutions for client
requirement.
• Contact and follow-up on qualified clients for new opportunities.
• Work closely with clients to understand the business needs and to
explore opportunities for growth.
• Provide business advice and consultancy to clients in effective
manner.
• Identify present and future business development opportunities with
new and existing clients.
• Maintain security and confidentiality of client information.
• Develop maintenance procedures and ensure implementation.
• Carry out inspections of the facilities to identify and resolve issues.
• Check electrical and hydraulic systems of buildings to ensure
functionality.
• Plan and oversee all repair and installation activities.
• Allocate workload and supervise upkeep staff.
• Monitor equipment inventory and place orders when necessary.
• Monitor expenses and control the budget for maintenance.
• Manage relationships with contractors and service providers.
• Keep maintenance logs and report on daily activities.
• Ensure health and safety policies are complied with.
• Coordinates with internal customers to assess and identify their
complete requirements.
• Coordinate with Civil Engineer/ Architect and prepares the complete
plans including shop drawings for engineering requirement, i.e.
electrical, mechanical and telephone requirements, Bill of Quantities,
cost estimates, condition of contracts, project schedules using PERT /
CPM and other documentations, as may be required by the project to
support the business decision of Management.
• Supervise the engineering works, interpret plans at-site and monitor
progress of the job, to ensure the quality of work, compliance to the
conditions and specifications of the contract and its completion within
targeted cost and duration.
• Prepare the section’s annual expense budget forecast and monitor
daily expenses against this budget to ensure that the section is
operating within the authorized expenditures Receive and evaluate all
service requests from internal customers to determine and assign the
task to the most appropriate section/ team.
• Evaluates team performance, identifies the team’s training and
development needs to ensure employees are highly skilled, engaged
and motivated to carry out their tasks.
• Troubleshooting electrical equipment problems and identified the
need for new equipment.
• Performed root cause analysis on system and equipment failures.
• Evaluated and maintained the preventative and predictive
maintenance plans.
• Assured efficient and effective utilization of maintenance manpower,
tools, and equipment.
• Directed and coordinated operation, maintenance, and repair of
equipment and systems.
• Ensured continued development of all electrical systems.
Handling site project (electrical part) as a project Engineer reporting to the project manager.
We are operating the hospitals in terms of facility managment.
I had graduated from Widener univ. Chester,PA USA. I have done a senior project "Fall Detection" which was about making algorithms to run it in the Matlab program in order to detect the fall/slip for the senior people who live alone and cannot receive help.
