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Mamdouh Eljabakhanji, Store Sales Manager

Mamdouh Eljabakhanji

Store Sales Manager·Almutlaq Furniture

Saudi Arabia

Master's degree, Banking And Finance

Work experience

Total years of experience: 13 years, 6 months

Store Sales Manager

September 2021 - Present

Almutlaq Furniture

Khobar, Saudi Arabia

September 2021 - Present

•Managed team of 10 people by inspiring and motivating them to achieve targets and implementing solutions that ensure exceeding sales targets.
•Launched new store in 2022 and grew revenue until May 2023 by 118%
•Trained and mentored new and existing employees on solutions selling strategies, customer relationship management and advanced product knowledge for high end brands like Natuzzi, Gautier, ALF and La-Z-Boy.
•Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
•Customized promotional strategies to meet needs of different clients, products and services.
•Analyzed sales reports to identify trends and update strategies.
•Conducted performance reviews and created action plans to drive team improvements.
•Providing impeccable customer service, particularly for more challenging or complex customer needs and managing all enquiries and complains on CRM
•Created B2B sales funnel which increased lead conversion rate by 25%
•Developed expansion strategy which generated 5 new enterprise accounts.

Company industry:
Retail & Wholesale
Job role:
Sales

Freelance Kitchen Designer

June 2021 - December 2022

Niuli

Khobar, Saudi Arabia

June 2021 - December 2022

- Collaborate with clients to gather requirements, preferences and specifications for kitchen designs.
- Create detailed kitchen designs using CARAT softwar.
- Recommend suitable materials, finishes, appliances and fixtures based.
on client’s style and budget.
- Maintain accurate documentation of project details, changes and customers comunications.

Company industry:
1338
Job role:
Sales

Showroom Supervisor

March 2014 - August 2021

Almutlaq Furniture

Khobar, Saudi Arabia

March 2014 - August 2021

• Increased conversion rates by 20% with effective products and service demonstrations per month.
•Earned promotion to Showroom supervisor after exceeding sales targets by 75% in newly opened shop in Dammam in first 3 months by using in-depth knowledge of products to refine marketing strategies.
•Constantly exceeding sales targets each year by 5 to 25% through maintaining good relationship with clients, suppliers and interior designers.
•Took inventory of stock products and identified discrepancies between computer logs and physical counts.
•Prepared invoices for customers with large orders or special sales types.
•Assist Showroom manager in all aspects of showroom operations.
•Coordination with logistics team for all installation and delivery of goods.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Consultant

December 2012 - February 2014

Almutlaq Furniture

Riyadh, Saudi Arabia

December 2012 - February 2014

•Fostered customer loyalty and consistent investment by building positive and productive relationships.
•Provided clear, accurate pricing information to customers regarding specific products.
•Exceeded sales targets by 20% for first 6 months through strategic networking and cold calling
•Voted sales person of the year in 2013
•Facilitated smooth deliveries in line with customer requests.
•Delivered outstanding after-sales care through regular communication with customers.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Lebaneese University

October 2011

October 2011

Master's degree, Banking And Finance

Lebanon

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

Strategy Planning
Expert
Strategy Planning
Expert
problem solving skills
Expert
problem solving skills
Expert
Market Analysis
Expert
Market Analysis
Expert
Business Development
Expert
Business Development
Expert
Sales Training
Expert
Sales Training
Expert
SALES
Expert
SALES
Expert
INSTALLATION
Expert
INSTALLATION
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS TO BUSINESS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
RELATIONSHIP MANAGEMENT
Expert
RELATIONSHIP MANAGEMENT
Expert
COLD CALLING
Expert
COLD CALLING
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SUPPLY CHAIN
Expert
SUPPLY CHAIN
Expert
Strategy Planning
Expert
Strategy Planning
Expert
problem solving skills
Expert
problem solving skills
Expert
Market Analysis
Expert
Market Analysis
Expert
Business Development
Expert
Business Development
Expert
Sales Training
Expert
Sales Training
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
French
Intermediate
English
Expert

Training and Certifications

Training
Branch Leader
Be Consult

Hobbies

  • Volunteering and community involvement
    Volunteering shows a lot of initiative and strong morals. It also teaches organizational and leadership skills.