Store Sales Manager
Almutlaq Furniture
Total years of experience :11 years, 5 Months
•Managed team of 10 people by inspiring and motivating them to achieve targets and implementing solutions that ensure exceeding sales targets.
•Launched new store in 2022 and grew revenue until May 2023 by 118%
•Trained and mentored new and existing employees on solutions selling strategies, customer relationship management and advanced product knowledge for high end brands like Natuzzi, Gautier, ALF and La-Z-Boy.
•Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
•Customized promotional strategies to meet needs of different clients, products and services.
•Analyzed sales reports to identify trends and update strategies.
•Conducted performance reviews and created action plans to drive team improvements.
•Providing impeccable customer service, particularly for more challenging or complex customer needs and managing all enquiries and complains on CRM
•Created B2B sales funnel which increased lead conversion rate by 25%
•Developed expansion strategy which generated 5 new enterprise accounts.
- Collaborate with clients to gather requirements, preferences and specifications for kitchen designs.
- Create detailed kitchen designs using CARAT softwar.
- Recommend suitable materials, finishes, appliances and fixtures based.
on client’s style and budget.
- Maintain accurate documentation of project details, changes and customers comunications.
• Increased conversion rates by 20% with effective products and service demonstrations per month.
•Earned promotion to Showroom supervisor after exceeding sales targets by 75% in newly opened shop in Dammam in first 3 months by using in-depth knowledge of products to refine marketing strategies.
•Constantly exceeding sales targets each year by 5 to 25% through maintaining good relationship with clients, suppliers and interior designers.
•Took inventory of stock products and identified discrepancies between computer logs and physical counts.
•Prepared invoices for customers with large orders or special sales types.
•Assist Showroom manager in all aspects of showroom operations.
•Coordination with logistics team for all installation and delivery of goods.
•Fostered customer loyalty and consistent investment by building positive and productive relationships.
•Provided clear, accurate pricing information to customers regarding specific products.
•Exceeded sales targets by 20% for first 6 months through strategic networking and cold calling
•Voted sales person of the year in 2013
•Facilitated smooth deliveries in line with customer requests.
•Delivered outstanding after-sales care through regular communication with customers.
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