MAMDOUH MAREII FOUAD HOUSSEIN, Sales & Marketing Manager / Reservations in charge

MAMDOUH MAREII FOUAD HOUSSEIN

Sales & Marketing Manager / Reservations in charge

Fantazia Resort Marsa Alam

Lieu
Egypte - Louxor
Éducation
Master, Section of Language French
Expérience
11 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 6 Mois

Sales & Marketing Manager / Reservations in charge à Fantazia Resort Marsa Alam
  • Egypte - Hurghada
  • Je travaille ici depuis juin 2014

Check maintenance of the established standards in the Reservation Department.
 Development and management of customer contacts.
 Up selling.
 Optimal communication and Cupertino with all other departments, in particular Front desk, Accounting,
 Know all the functions of the computer system and eliminate minor errors in the software itself.
 Take part in communication meetings on a regular basis.
 Always co-operate with colleagues in the department.
 Obliged to take part in internal training courses and implement what have been learnt in daily practice.
 Participation in meetings and training courses.
 Optimal communication and co-operation with all other departments, in particular Front desk & Accounting.
 Maintain tidiness in the building and clothing in the department.
 Aware of the joint responsibility for safety in my hotel and abides strictly by all the safety instructions, especially when operating the machines and equipment
 Know what to do in case of an evacuation/fire alarm or other emergencies (i.e bomb threat).
 Ensure that all front doors and stores belonging to the department, as well as the key cabinet for the whole department, are kept at all times.

Reservation Manager à Swiss-Belhotel Doha
  • Qatar - Doha
  • juillet 2012 à janvier 2014

 Check maintenance of the established standards in the Reservation Department.
 Development and management of customer contacts.
 Up selling.
 Optimal communication and Cupertino with all other departments, in particular Front desk, Accounting,
 Know all the functions of the computer system and eliminate minor errors in the software itself.
 Take part in communication meetings on a regular basis.
 Always co-operate with colleagues in the department.
 Obliged to take part in internal training courses and implement what have been learnt in daily practice.
 Participation in meetings and training courses.
 Optimal communication and co-operation with all other departments, in particular Front desk & Accounting.
 Maintain tidiness in the building and clothing in the department.
 Aware of the joint responsibility for safety in my hotel and abides strictly by all the safety instructions, especially when operating the machines and equipment
 Know what to do in case of an evacuation/fire alarm or other emergencies (i.e bomb threat).
 Ensure that all front doors and stores belonging to the department, as well as the key cabinet for the whole department, are kept at all times.

Éducation

Master, Section of Language French
  • à Al Azhar University - License of Pedagogic
  • mai 2005

 Improve the language of Children.  Challenge students to actively seek and use the ideas of others and of themselves).  Structure the Collaboration tasks (creating groups, establishing goals, systems, challenges, and providing materials).  Structure the Filtering Tasks (requiring review, requiring opinions and explanations).  Structure the Assessments (providing rubrics or checklists or Guiding their construction, structuring assessment time and Process).  Structure ongoing opportunities for Feedback, and being the Master in Charge of permissions

Specialties & Skills

Data Entry
Up Selling
Revenue
Booking
Fidelio 6.20, Suite.8
Opera Full Edition 03.03& 05.05.
Supervisory & Time Tasks Management skills
Opera Full Edition 03.03, 05.05
Team building

Langues

Arabe
Expert
Anglais
Moyen
Français
Débutant

Formation et Diplômes

Sales & Negotiation (Formation)
Institut de formation:
Sales strategy & Negotiation
Date de la formation:
October 2012
Durée:
15 heures
Revenue Managment (Formation)
Institut de formation:
Revenue analysis & Forecasting
Date de la formation:
January 2013
Durée:
10 heures
Up-Sel l ing & Time Management (Formation)
Institut de formation:
Up-Sel l ing & Time Management
Date de la formation:
August 2011
Durée:
20 heures
Best Impression to Hospi tal i ty (Formation)
Institut de formation:
Best Impression to Hospi tal i ty
Date de la formation:
March 2012
Durée:
15 heures
Software Instal lat ion & Training (Formation)
Institut de formation:
Opera Software Instal lat ion & Training
Date de la formation:
March 2007
Durée:
10 heures
Telephone & F.O qual i ty ski l ls (Formation)
Institut de formation:
Telephone & F.O qual i ty ski l ls
Date de la formation:
August 2006
Durée:
10 heures

Loisirs

  • Travelling
  • Swimming
  • Reading