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Mamdouh Almoaled, Information Technology Supervisor

Mamdouh Almoaled

Information Technology Supervisor·Rabigh Power Company

Saudi Arabia

Master's degree, Management Information Systems

Work experience

Total years of experience: 8 years, 5 months

Information Technology Supervisor

February 2018 - Present

Rabigh Power Company

Rabigh, Saudi Arabia

February 2018 - Present

• Responsible for leading various IT projects and operations while focusing on meeting organisational objectives.
• Managing and mentoring IT staff, including training, development, appraisals, and feedback.
• Analysing infrastructure and operational financial requirement while meeting business objectives; determining and implementing necessary changes to enhance overall IT operations and infrastructure.
• Ensuring adherence with the established financial plans as well as IT policies and standards.
• Providing the required awareness and support dealing with information security concerns, ensuring compliance and business objectives are aligned.
• Analysing risk and vulnerabilities related to IT assets; accordingly recommending appropriate solutions to protect integrity, confidentiality, and availability of data.
• Monitoring and leading various security solutions, including but not limited to SIEM (FireEyey), Sandboxing (Barracuda), Endpoint Security (McAfee), Network monitoring and Firewalls (Huawei, Sophos & Cisco) and proxy (Bluecoat).
• Determining system improvements and implementing necessary changes for enhanced performance.
• Proven record of leading and accomplishing various projects as below.
1) Cyber Security Framework Implementation
2) Radio Communication System (TETRA)
3) Google Suite to Office 365 Migration
4) Network Designing and Enhancement
5) Video Conferencing System
6) Backup and Replication System Implementation

PREVIOUS EXPERIENCE ASSIGNMENTS

Technical Analyst (Oct 2016 - Apr 2017)
John Wiley and Sons - CrossKnowledge, Hoboken, NJ, USA

Software Support Specialist (Mar 2016 - Oct 2016)
Celerant Technology Corp, Staten Island, NY, USA

SQL Business Intelligence Developer (Sep 2015 - Mar 2016)
CCS Global Tech, Philadelphia PA, USA

Co-op Training (Feb 2011 - Jul 2011)
Saudi Aramco, Dhahran, KSA

Company industry:
Utilities
Job role:
Information Technology

Education

Fairleigh Dickinson University

May 2015

May 2015

Master's degree, Management Information Systems

United States

GPA (point): 3.20 out of 4

GPA (point): 3.20 out of 4

Master of Science in Management Information Systems – 2015 Fairleigh Dickinson University, Teaneck, NJ, USA Projects: 1) Database Application - SQL 2) Online Banking System

Yanbu University College

June 2011

June 2011

Bachelor's degree, Management Information Systems

Saudi Arabia

GPA (point): 3.10 out of 4

GPA (point): 3.10 out of 4

Bachelor’s in Management Information Systems – 2011 Yanbu University College, Yanbu, KSA

Skills

Information Security

Expert

Virtualization

Expert

IT Infrastructure

Expert

IT Service Management

Expert

System Administration

Expert

Client/End-user Support

Expert

High-end Technology Consulting

Expert

Sandboxing and Endpoint Security

Expert

Windows Server, Azure and Office 365

Expert

Firewall

Expert

Resource Optimisation

Expert

Infrastructure/Change/Quality Management

Expert

Technical Troubleshooting, Debugging and Support

Expert

VMware

Expert

Database Management System

Expert

Statutory and Regulatory Compliance

Expert

Organisational Policy and Procedure Implementation

Expert

Sun Solaris OS

Expert

SIEM Solution

Expert

Domain Controller, DHCP, DNS, Active Directory

Expert

IT Security Monitoring

Expert

Supplier Management

Expert

IT Project Management and Delivery

Expert

Security Implementation

Expert

Business Need Planning

Expert

Business Continuity Plans (BCP)

Expert

Solution Delivery and Integration

Expert

Cross-Functional Team Management

Expert

Aligning IT Objectives with Business Objectives

Expert

Configuration Management

Expert

Proxy

Expert

Backup and Replication System

Expert

Information Security

Expert

Virtualization

Expert

IT Infrastructure

Expert

IT Service Management

Expert

System Administration

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
CompTIA Security + – Ongoing
Project Management Professional - PMP
Jun 2020
Cyber Security Specialist
Jul 2019
ITIL
Aug 2019

Training
Root Cause Analysis Leader
Reliability Enhancment Center
Apr 2019

Hobbies and interests

Travelling