PA to Executive Vice President - Head of International Banking Group & HR Coordinator
Mashreq Bank
Total years of experience :22 years, 6 Months
Arranging appointments & extensive calendar management of the EVP and interacting with both internal and external executives/management and their relevant offices to coordinate a variety of meetings, also setting up video conference/ Conference Bridge calls
Arranging Travels, Hotels, Visa fixing for Group Head & IBG group
Coordinating with different Country Heads of Mashreq, collate the data/agenda and the Pre-call
Reports / summary of the Banks to make it convenient for the Group head
Liaising with Legal for the Power of Attorney approvals & Authorized Signatory requisitions
Organizing Business Lunch/Dinner with the CEO/Director/VIP of different multinational Banks for Group Head
* Single-handedly managing Executive Secretarial responsibilities for the Group Head & all 4 Division Heads
* Managing Diaries, Conference/Video Conference Bridge calls for Group Head
* Fixing external/internal/skip level and one-on one meetings
* Arranging Travels, Hotels, Visa for Group Head & group
* Coordinated Team events and Town Hall activities at the best yet economical locations
* Coordinating and arranging trainings & Corporate Orientation/Induction for the Group
HR Coordinator & Admin Officer:
• Providing HR/Admin Support for the whole Group (approx. 100 staff)
• Coordination for new joiners, resignations, transfers, etc.
• Effective maintenance of Oracle HRMS - reporting hierarchy and approving authority
• Organizing Employee Engagement meetings / activities / arrangements / award distributions
• Coordinating all internal / external training schedules and nominations
• Managing Group Events and Town Halls in a cost effective manner
• Ensuring all expense approvals are within delegated authority
• Coordination for Speakers at Corporate Orientation / Induction Programs
Internal Audit Quality Assurance & MIS:
• Preparation of hyperlinks for circulation of Audit Reports to designated recipients
• Maintenance of Report Repositories on shared drives for access by approved persons
• Circulation of Auditee & Guest Auditor IVOC (Internal Voice of Customer) Surveys
• Preparation of Balance Score Cards for the Group
• Generation of Consolidated Action Plan MIS for review by Audit Division and reporting to Senior Management
Analyst - Credit Underwriting Department:
• Document verification & analysis of credit proposals to facilitate decision/action
• MIS generation on daily basis
• Investigation & reporting of unusual circumstances/patterns & escalating concerns
Team Coordinator - Customer Service - Personal Loan Collections:
• Handling of Security Cheques / Settlement of funds as per the Bank’s policy
• Maintaining required Statistics / MIS for the unit on regular basis
• Blocking/Unblocking customer’s accounts & referral to Management where required
HR Coordinator:
• Company Polices / Procedures, Staff Resignations, New Joiners, Transfers, etc.
• Arranging Import/Export Shipments
• Maintenance of Staff/Customer Records - using Oracle & Excel for Sales Orders
Personal Assistant Certification
• Proficient Microsoft Office (2010), Oracle Discoverer, Microsoft Outlook-Email, Internet Explorer, Microsoft Excel 2007 Level-3 Advance / Advanced Excel Classroom Certification (2012)
* Diploma in Computer Science {15 months course} * Well versed in Microsoft Windows-2000; MS-Word, MS-Excel, Oracle 3.1, Power Point, Microsoft Outlook, Internet Explorer, Fox Pro, CWRKS, EBBS, ERAMS systems
Certificate in Electronic Typing Typing speed of 75 wpm