Mamtha Dsouza, Office Administrator

Mamtha Dsouza

Office Administrator

Alich Real Estate

Location
United Arab Emirates
Education
Diploma, Business Administration
Experience
21 years, 11 Months

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Work Experience

Total years of experience :21 years, 11 Months

Office Administrator at Alich Real Estate
  • United Arab Emirates - Dubai
  • My current job since August 2021

Specialized in renewal of Trade License
Renewal of Establishment Card, Post Box, Rera Certificate, Broker Cards.
Personalized File Administration (Personal documents, Property Documents, tenancy contracts)
Renewal of staff Visa, applying new visa’s.
Focal point of contact for all departments.
Providing administrative support and coordination between all the departments
Delegating tasks and ensuring that they are completed within the time frame given
Participate in planning of special events
Processing orders and execution of orders
Follow up on the outstanding payments.
Scheduling meetings,
Maintaining DMCC portal and DMCC Compliances
Manage Email and Screen calls received for Board of Directors.
Make travel arrangements for the Directors,
Pay utility bills and handling Petty cash.
Reconciling credit card payments for Directors
Applying for the UK, US, Canada, Schengen, Saudi and India Visa’s for the BOD’s and maintaining records of the same.
Liaison with insurance companies for the medical insurance of Board of Directors,
Follow up for Medical claims for the reimbursement.
Car -Maintaining electronic and hard copy filing system for all the cars registered under company and personal name of the Directors and then follow the procedure to renew the Mulkiya’s & insurance.

Administrative Secretary at Harco Marketing & Trading
  • United Arab Emirates - Dubai
  • June 2002 to May 2019

Order Management, specialized in issuing of Purchase Orders, Processing of Orders, following on the order dispatch, shipments, clearing the shipment.
Handled effective administration of the entire office.
Worked closely with top management to maintain optimum levels of communication to effectively and efficiently complete projects, initiate new projects assist in various processes. Arranged successful conferences, including associated travel for all attendees, facilities and support services
Interacted with vendors, and professional services personnel to receive orders, direct activities and communicate instructions.
Maintained office supplies inventory by checking stock and ordering new supplies as needed. Enhanced collaboration between team members by preparing meeting materials and talking clear notes to distribute to stakeholders
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Organized international and domestic travel arrangements for up to 15 staff members, including all transportation and hotel stays.
Applied customer feedback to develop process improvements and support long-term business needs.

ADMINISTRATOR CUM SALES COORDINATOR at United Fire Protection
  • United Arab Emirates - Sharjah
  • April 2000 to May 2002

Developed team communication and information for meetings.
Increased customer satisfaction by resolving client issues.
Handled day-to-day running of administration, insuring high levels of productivity and progression
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Proved successful working within tight deadlines and fast-paced atmosphere. Delivered shipments to customer locations within specific timeframes.
Served customers in a friendly, efficient manner following outlined steps of service. Created spreadsheets using Microsoft Excel for monthly reporting

Education

Diploma, Business Administration
  • at Career Institute
  • November 2007
Bachelor's degree, Art History
  • at St. Aloysius College
  • May 1996
Diploma, Business Administration
  • at Balmatta Institute Of Vocational Studies
  • May 1991

Specialties & Skills

Logistics
Administration
Client Management
Order Management
Team Work

Languages

English
Expert
Hindi
Expert
Kannada
Expert

Hobbies

  • Reading