manal naser, Human Resources Manager

manal naser

Human Resources Manager

HIKAL REAL ESTATE

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, FACULTY OF ARTS Department of Mass Communication
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Human Resources Manager at HIKAL REAL ESTATE
  • United Arab Emirates - Dubai
  • January 2024 to April 2024

DUTIES AND RESPONSIBILITIES
• Talent Acquisition and Onboarding in Dubai, Egypt and Pakistan.
Training and Development
• Trained new employees on negotiation and sales skills
Performance Management
• Overseed the performance management process, including goal-setting, performance reviews, and development plans.
• Provided guidance and support to managers on performance-related matters.
• Developed employee performance review and feedback forms and structure.
Policy Development and Implementation.
• Developed and implemented HR policies and procedures in compliance with legal and ethical standards.
• Ensured consistent application and understanding of policies across the organization
Metrics and Reporting
• Established and maintained HR metrics to measure the effectiveness of HR programs in UAE & Egypt.
• Provided regular reports and analyses to senior management
• Designed an analytical description for each job
• Designed the company's organizational structure
• Coordinated and participated in employee engagement initiatives and events

Remotly HR Business Partner at Amal Almustaqabal
  • United Arab Emirates - Dubai
  • May 2023 to February 2024

ACHIEVEMENTS
• Conducted a thorough SWOT analysis, identifying and addressing key weaknesses and capitalizing on labor market opportunities.
• Achieved a notable 20% increase in contract acquisitions within three months.
DUTIES AND RESPONSIBILITIES
• Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
• Managed and oversaw the recruitment and hiring process, including sourcing candidates, conducting interviews, and making hiring decisions.
• Maintained employee records and ensure compliance with all relevant laws and regulations.
• Managed employee relations issues, including conflict resolution, disciplinary actions, and grievances.
• Developed and implemented performance management systems to evaluate employee performance and drive continuous improvement.
• Coordinated employee training and development programs to enhance skills and knowledge.
• Developed policies and procedures to ensure a positive and productive work environment.

Freelance Trainer at GLOBAL CARE HOSPITAL
  • Egypt - Cairo
  • November 2023 to November 2023

communications skills specific to the nursing team

Freelance Trainer at Bright Star of Quality
  • Egypt - Cairo
  • November 2023 to November 2023

communication skills trainer Bright Star of Quality

Freelance Trainer at RUSSIAN UNIVERSITY FACULTY OF DENTISTRY
  • Egypt - Cairo
  • August 2023 to August 2023

Mastering Patient Diversity: a doctors guide

● what are the Effective Communication Skills of Physicians?
●common communication mistakes that physicians should avoid
●How can physicians ensure that they are actively listening to their patients?
● examples of open-ended questions that physicians can use

Freelance Trainer at Local Development Center
  • Egypt - Cairo
  • January 2022 to January 2023

negotiations skills

HR Supervisor at KONOZ COMPANY
  • Egypt - Cairo
  • January 2020 to January 2022

• Developed and implemented SOPS, resulting in streamlined HR processes and a 40% reduction in inefficiencies.
• Successfully managed an HRIS implementation project, improving data management and accessibility.
• Led talent acquisition efforts, reducing time-to-fill for key positions by 30%.
• Implemented an employee engagement program, increasing satisfaction scores by 15% and reducing voluntary turnover by 20% within the first year.
DUTIES AND RESPONSIBILITIES
• Assisted in the development & implementation of human resource policies & procedures
• Consulted with the human resources department to guide the utilization, development, or hiring of personnel.
• Contributed to the restructuring of departments to increase efficiency and align activities with business objectives.
• Developed organization structure, Job analysis and descriptions for all positions.
• Recommended and implemented policies and procedures based on a thorough knowledge of employment and benefit laws.
• Ensured effective and legally compliant plans to address employee performance issues, performance improvement plans and other documentation.
• Reviewed and revised job descriptions for all positions in the Company and analyzed to determine appropriate salary levels according to compensation guidelines.
• Updated employee records with new hire information.
• Trained system users on functionalities and new features
• Build quarterly and annual training programs and prepare teaching plans.
• Prepareed budget for training programs and workshops.

Senior HR Generalist at ZADNA
  • Egypt - Cairo
  • January 2019 to January 2020

DUTIES AND RESPONSIBILITIES
• Recruitment -screening process to ensure qualified candidates, interview, screen, and recruit job applicants to fill all levels of job openings.
• Employee On-boarding/off-boarding- I Organized and managed onboarding, new employee orientation, and training programs. Oversees HR asst. compliance of all paperwork. Conducted exit interviews, analyze data, and identifies patterns & potential improvements.
• Employee Relations -I Tracked employee corrective actions, made recommendations to the management team for corrective action & continuous improvement, and responded to employee relation issues such as employee complaints.
• HR/PR System & Reporting - maintenance of the HR/PR system. Run reports routinely or as necessary to analyze data for ongoing issues. Implement new HR system modules as needed (performance management, recruiting, LMS).
• HR Compliance - ensured employee files are compliant, reviewed/updated completed job descriptions.
• Payroll processing- Overseed and acted as backup for monthly payroll processing. Audit monthly payroll
• HR Policy Management - I updated and communicated human resource policies, procedures, laws, standards, and other government regulations.

Human Resources & Administration Supervisor at 2R
  • Egypt
  • January 2017 to January 2019

• ACHIEVEMENTS
• Established effective human resources management, defining goals, vision, and objectives.
• Managed social insurance file and ensured compliance.
• Increased sales by approximately 30% through streamlined import/export documentation.
• DUTIES AND RESPONSIBILITIES
• Built HR department and organizational structure.
• Led end-to-end recruitment processes for both blue-collar and white-collar positions.
• created policies, strategies, and job descriptions.
• Managed employee files and payroll.
• Oversaw import/export processes.
• Administered compensation and benefits.
• Updated employee records with new hire information.

Sales Executive at Vodafone
  • Egypt - Cairo
  • January 2010 to January 2013

Education

Bachelor's degree, FACULTY OF ARTS Department of Mass Communication
  • at Ain Shams University
  • January 2011

Specialties & Skills

TRAINING
MANAGEMENT
Recruitment
EMPLOYEE ENGAGEMENT
Employee Relations
organizational structure
performance management
communication skills
Human Resources Information System (HRIS)

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

train of Trainers (TOT) (Training)
Training Institute:
Ain Shams University
Society of human resources Management (Certificate)
Date Attended:
January 2023