HR Assistant
NRI Centre
Total years of experience :1 years, 8 Months
Responsible for recording customer information such as personal information, special queries/complaints, and services required as well as employee information such as personal details, attendance, leaves, and benefits. Also involved with the day-to-day running of the HR office with an administrative support.
Duties:
• Answering phone calls, dealing with enquires and complaints and provide information about services to the clients
• Providing details and information about the company services to the clients
• Maintaining up-to-date client and employee records
• Dealing with employee queries and providing general information about HR procedures
• Organising and conducting induction programmes and training programmes for new staff
• Assisting with recruitment and selection process
• Checking and maintaining records of clients and employees to ensure the Data Protection Act
• Attending exit interviews
• Present during disciplinary meetings
• Dealing with administrative work of the department
Vidisha Insurance Services (India)
HR Assistant- April 2009 to October 2009
Responsible for handling induction programmes, maintaining personal information of employees,
conducting performance appraisals, managing online job adverts. Also providing a hand in HR
administrative tasks and maintaining & accounting Commission payout to the associated agents at the end of every month.
Duties:
• Preparing an issuing employment contracts to new insurance agents
• Involved in recruitment and selection of the employees
• Providing general information about the company HR policies to the staff
• Organising and conducting induction and training programmes
• Maintaining and updating both electronic and manual records of employees
• Setting up and maintaining employees' personal files
• Managing the timesheets and holidays of the employees
• Involved in performance review process
• Managing paperwork for performance appraisals
• Issuing appointment letters to the newly appointed insurance staff
• Compiling the data of employees: commission pay-out, new clients made in each month,
policies reviewed
• Issuing pay-slips authorised by the seniors
• Managing company correspondence including enquires, CVs short-listing and job
applications
• Writing job adverts and posting them online and in newspapers
• Managing employee sickness records and paperwork
• Attending exit interviews
• Involved in disciplinary and grievance procedure
• Finalising paperwork when a staff leaves employment
University of Greenwich- United Kingdom, 2011-2012 MA/PG Dip in International Human Resources Management Dissertation- 56
London School of Management Education- United Kingdom 2009-2011 Diploma in Teaching in Lifelong Learning Sector (OCR Certified)
Gujarat University- India 2006-2009 Bachelor of Commerce
Higher Secondary Certificate (GHSEB -India) - Distinction 80.27% Accountancy English Statistics Economics