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Manar Ahmed, Customer Service Specialist

Manar Ahmed

Customer Service Specialist·Insurance Authority

Saudi Arabia

Diploma, صحة وسلامة مهنية

Work experience

Total years of experience: 1 years, 2 months

Customer Service Specialist

July 2025 - March 2026

Insurance Authority

Riyadh, Saudi Arabia

July 2025 - March 2026

• Handled customer inquiries and provided professional customer support.
• Maintained communication standards and ensured service quality.

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Occupational Health and Safety Inspector

August 2024 - December 2024

Prince Sultan Military Medical City

Riyadh, Saudi Arabia Hybrid

August 2024 - December 2024

Conducted a on extinguisher usage for staff at
Elementary School 347.

Company industry:
Other Healthcare Services
Job role:
Safety

Occupational Health & Safety Intern

August 2024 - December 2024

Prince Sultan Military Medical City

Riyadh, Saudi Arabia

August 2024 - December 2024

• Assisted in workplace safety inspections and hazard identification.
• Supported safety compliance procedures and reporting tasks.
• Participated in occupational safety awareness activities.

Company industry:
Other Healthcare Services
Job role:
Safety

Education

الكلية التقنية - المملكة العربية السعودية

August 2025

August 2025

Diploma, صحة وسلامة مهنية

Saudi Arabia

Skills

COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENTAL TECHNOLOGY
Intermediate
ENVIRONMENTAL TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
OCCUPATIONAL HEALTH
Intermediate
OCCUPATIONAL HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
RISK ANALYSIS
Intermediate
RISK ANALYSIS
Intermediate
VERBAL COMMUNICATION SKILLS
Intermediate
VERBAL COMMUNICATION SKILLS
Intermediate
WORKPLACE SAFETY
Intermediate
WORKPLACE SAFETY
Intermediate
First aid and CPR proficiency
Intermediate
First aid and CPR proficiency
Intermediate
Knowledge of safety standards and regulations (OSHA, NFPA)
Expert
Knowledge of safety standards and regulations (OSHA, NFPA)
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
Office Computer Skills
Human Resources Management Basics
Cybersecurity Awareness
Train-the-Trainer Certification
Professional Project Management
Emergency Evacuation Planning
SBAHI Safety Standards Certification
OSHA – Occupational Safety & Health Standards
Occupational Safety Practitioner License –
Certified Occupational Health & Safety Technician
فني صحة وسلامة مهنية
الهيئة السعودية للمهندسين
May 2026
الرخصة المهنية مستوى (ممارس) برنامج كوادر السلامة والصحة المهنية
الموارد البشرية والتنمية الأجتماعية
May 2025
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