Customer Service Executive
Transcom
Total des années d'expérience :1 years, 10 Mois
As a customer service specialist, I aim to optimize the customers experience and enhance the quality of the given services in order to reach customer satisfaction.
customer centricity is my main focus.
With a constant follow-up, I thrive on the fact that customer fidelity and satisfaction leads to enhancing corporate image and building a stable non demolishing customer service strategy.
Studies diverse business management subjects such as Quality management, business English, Theories of organizations, statistics, Human resources management, Entrepreneurship... In the 3 years licence I've been able to recognise several aspects in the business management field and gain full knowledge of its contents.
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