منار عيسى

• Managed end-to-end social media strategy, increasing follower engagement and brand
visibility across multiple platforms.
• Monitored marketing KPIs, analyzed performance data, and optimized campaigns to
maximize ROI and brand performance.
• Collaborated on brand development projects, including new product launches, visual
identity updates, and campaign messaging.
• Campaign Management; manage a variety of end to end marketing campaigns to drive
awareness and leads. Youll be involved in the planning, segmentation, creative and
execution.
• Think of ways to improve ROI in all campaigns initiatives (digital and offline)

 Marketing:
• Creating content, including text posts, videos and images for use on social media
• Promoting products, services and content over social media, in a way that is consistent with an organization’s brand and social media strategy
• Scheduling social media posts on social media platforms
• Interacting with customers and dealing with customers’ inquiries
• Developing new social media strategies and campaigns
• Collaborating with colleagues from across marketing departments to ensure branding is consistent.
• Meeting with clients and other stakeholders (such as social media influencers). These meetings may involve pitching potential marketing campaigns.
• Identify customers’ needs and recommend new topics
• Maximize consumer engagement with marketing content
• Share insights on competitor marketing content
• Encourage collaboration to unify marketing output
• Collaborate across teams to determine and solve campaign objectives
• Promote company offerings to reach new audiences
• Assisting the creative team with the design of promotional materials.
• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives

 Local Store Marketing:

• Month End Reports.
• Handle daily overall tracking of market-wide promotions.
• Handle booth turnover at different shifts.
• Increase the restaurant’s presence and involvement in the community.
• Set the restaurant apart from your competition.
• Bring local personalities to national promotions.
• Use local events and traffic generators to build sales and transactions, improve restaurant profitability, and increase the community’s awareness of the restaurant and the promotions.
• Promotion execution.
• Crew communication and motivation.
• Preparation for Promotion.
• Zone Message Management.
• Community relationships.
• Grand openings and Re-openings planning.
• Stores performance.







 CRM:
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with operations in the organization to plan strategically.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.
• Build customer relationships.
• Manage customer communications.
• Improve customer care.

• Directed CRM and social media strategies to increase customer retention and brand affinity.
• Created compelling digital content, planned and scheduled campaigns, and managed brand
voice across platforms.
• Initiated data-driven marketing improvements, collaborated with cross-functional teams,
and spearheaded local marketing initiatives.
• Led monthly performance reports and coordinated nationwide promotional execution.
• Strengthened customer loyalty by improving service response time and personalizing
communications.

• Provides office services by implementing administrative systems, procedures, and policies; monitoring administrative projects; maintaining suggestion programs.
• Provides business administrative duties to ensure office processes run smoothly. Manages employee documentation, daily activities, and employee-related functions.
• Tasks related to the CEO such as, meeting scheduling, minutes of meetings, letter drafting, quotations follow up, contracts, translation Arabic to English and English to Arabic.
• Tasks related to the HR such as, tracking employee residency expiry and renewal updates and follows up, violations ... etc.
• Tasks related to the Admin such as, branches contracts and insurance, keeping track of branches contract’s expiry, legal documents follow up, updating license into document management system, shipment documents preparation, keeping tracking of expiry (license, insurance, contracts ...etc).
• Any related work to the management in required.
• Preparing the contract.
• Send it by (WhatsApp or Email) to the costumer for approval.
• Raise the ticket on the Help Desk with full details.
• Send a calendar with the event date and contract.
• Send the contract by WhatsApp on BM group.
• Coordinate with the event coordinator and the branch if there’s any requirement regarding the event.
• Social media daily posts and covering the events running in the branches such as Instagram, Snapchat, and Facebook.
• Calling the customer for event feedback.
• Send emails, WhatsApp our packages for corporate and schools and call them to follow up.

• Managed marketing operations including event planning, promotional execution, and
community outreach.
• Created and published daily social media content, aligned with branding objectives and
campaign goals.
• Provided administrative and HR support, coordinated between departments, and enhanced
internal communications.
• Ensured seamless event delivery by managing logistics, contracts, and client
communications.

• Promoted real estate listings through digital channels and organized marketing campaigns.
• Provided executive support, managed client relationships, and coordinated legal
documentation.
• Developed strong communication channels between clients, stakeholders, and project
teams.

Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.

Being a part of this company to help all engineers doing their work such as preparing the official book and documents need to start working on any project and keep update every day with the engineers and follow up their works on projects and doing any required tasks from them, plus meet with the clients and help them to know everything if they want to deal with our company to start a project and follow up with them if we need any official paper to start work, Plus the entire secretary tasks for office need, In addition follow up with the customer needs & requirements as customer service and also follow up & coordinate with the all the engineer staff in the company.

handle the book order from the moment of order the book by the customer till the customer deliver the books, plus the HR department plus management

Handle the book order from the moment of order the book by the customer till the customer deliver the books, plus the HR department

VOTE is monthly magazine that showcases the recent topics that are being circulated in the Kuwaiti community.
Featuring exclusive interviews and articles that focus on candidates from all different election circles, political, social, educational and economical figures in the region. As well as recent events occurring that relate to these fields.