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Manar Manara, Receptionist & Supervisor

Manar Manara

Receptionist & Supervisor·Onyx

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 3 years, 8 months

Receptionist & Supervisor

April 2022 - July 2025

Onyx

Al Ahmadi, Kuwait

April 2022 - July 2025

«Managed vaners schedules
and coordinated shift olson.
+ Designed and managed Instagram conten engaged with
cients via soca media.
+ Uiized Excel and Microsoft oo to rack atendance, class
schedules, and generat reports.
+ Sales Representative generaing memberships for a ness
cub, balding sirong client relationships, and achieving high
renewal ate ugh excellen cusomer sence and
engagement

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

all contre agent

December 2021 - March 2022

shine dental clinic

Al Ahmadi, Kuwait

December 2021 - March 2022

+ Handled retail sales and acted as brand face on media
platorms.
+ Provided excelent customer service and product
consutaton
+ Developed and execute targeted sales strategies 0
Increase product visit and revenue nthe Kua market.
PCR Tost Drive-Thru
«Assisted n data entry and test registration.
+ Ensured accurate clent data colecton and smooth afc
ow
+ Coordinated dre: testing operations 0 minimize waitng
mes and mainain social distancing protocol.
+ experienced n handing igh volumes of inbound and
outbound calls, scheduing appoiniments, and resolving
+ Siiled in mtasing
and working under pressure while
maintaining high evel of customer saisfacton.
«Strong communication and problem: song
+ Response for racking and analyzing call performance.

Company industry:
Dental Center & Clinic

Education

Arab Open University - Kuwait

July 2027

July 2027

Bachelor's degree, Business Administration

Kuwait

Arab Open University - Kuwait

January 2025

January 2025

Bachelor's degree, Business Administration

Kuwait

Skills

BUSINESS ADMINISTRATION

Intermediate

CUSTOMER SERVICE

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

LEADERSHIP

Intermediate

MARKETING

Intermediate

PERSUASIVE COMMUNICATION

Intermediate

RETAIL EXPERIENCE

Intermediate

SALES

Intermediate

SOCIAL MEDIA MANAGEMENT

Intermediate

Teamwork

Expert

Languages

Arabic

Native Speaker

English

Expert