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manar Alkhoufi, Collections Team Supervisor

manar Alkhoufi

Collections Team Supervisor·Asset Recovery Company

Saudi Arabia

Bachelor's degree, إدارة الأعمال

Work experience

Total years of experience: 8 years, 0 months

Collections Team Supervisor

January 2024 - Present

Asset Recovery Company

Khobar, Saudi Arabia

January 2024 - Present

• Exceeded collection targets by 30%.
• Implemented performance monitoring and training strategies.
• Received certificates of appreciation for leadership and performance.

Company industry:
Public Administration

Social Researcher

January 2024 - Present

Elm Company

Khobar, Saudi Arabia

January 2024 - Present

• Conducted field visits to collect detailed social and economic data.
• Performed structured interviews and verified official documents.
• Submitted detailed electronic reports with high accuracy.

Company industry:
IT Services

موظفة خدمة عملاء

August 2020 - Present

عيادة رام لطب الاسنان

Khobar, Saudi Arabia

August 2020 - Present

عملت كخدمة العملاء في مركز الاعمال بالعيادة كااستقبال المكالمات الهاتفية عن طريق برنامج جينيسس وحجز المواعيد عن طريق برنامج ايليت والاستفسارات وشكاوى عن طريق برنامج اوركل وثم انتقلت الى قسم التسويق الهاتفي قسم الجودة للاتصال بشكل يوميا ل250 عميل واخذ ملاحظات العملاء لاول زيارة لهم ورفعها الى قسم الادارة وانا الان على راس عمل

Company industry:
Dental Center & Clinic
Job role:
Medical, Healthcare, and Nursing

Human Resources Assistant

December 2022 - January 2024

Intelligent

Khobar, Saudi Arabia

December 2022 - January 2024

• Maintained 99.5% data entry accuracy in employee records.
• Improved information processing and record management efficiency.

Company industry:
IT Services

خدمة العملاء

August 2022 - November 2022

جمعية بناء لرعاية الايتام

Khobar, Saudi Arabia

August 2022 - November 2022

Company industry:
Non-profit Organization
Job role:
Customer Service and Call Center

مساعد اداري

August 2016 - November 2017

مؤسسة الماهل التجارية

Dammam, Saudi Arabia

August 2016 - November 2017

Company industry:
Management Consulting
Job role:
Management

مدخلة بيانات

October 2015 - June 2016

مدارس المباركية الاهلية

Dammam, Saudi Arabia

October 2015 - June 2016

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Education

جامعة الملك فيصل

May 2017

May 2017

Bachelor's degree, إدارة الأعمال

Saudi Arabia

درسة في قسم الإدارة الاعمال بشهادة بكالوريوس لمدة 4 سنوات وتعلمت منها مهارات التخطيط والتنظيم والاشراف والقيادة والمتابعة والتنسيق والرقابة وتعلمت الكثير منها

Skills

Statements

Expert

Administrative

Expert

Secretarial

Expert

Administrative Assistance

Expert

Customer Service

Expert

مهارة التواصل

Intermediate

مهارة التفاوض

Intermediate

مهارة التنسيق والتظيم

Expert

ادارة الوقت الجيد

Expert

مهارة التنظيم

Expert

مهارة التنسيق

Expert

Statements

Expert

Administrative

Expert

Secretarial

Expert

Administrative Assistance

Expert

Customer Service

Expert

BUSINESS PERFORMANCE MANAGEMENT

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

DATA INTEGRITY

Intermediate

DATA MANAGEMENT

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

PROJECT COLLABORATION

Intermediate

RESEARCH

Intermediate

SOCIAL RESEARCH

Intermediate

Languages

Arabic

Native Speaker

Training and Certifications

Certifications
International Certificate in IT Skills Foundation
Conversational English Skills
First Aid
Professional Training Course in Power BI & Microsoft Excel

Hobbies and interests

مهارة التفاوض والتنسيق والتنظيم

شهادة تقدير من مجلس الشباب العربي للتنمية المتكاملة (نحكي عن أوطاننا )