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mandava lavender, Virtual Assistant

mandava lavender

Virtual Assistant·Sarah Jayne Vazquez

Zimbabwe

Bachelor's degree, Development Studies

Work experience

Total years of experience: 3 years, 5 months

Virtual Assistant

January 2025 - Present

Sarah Jayne Vazquez

Archway, Great Britain (UK) Remote

January 2025 - Present

As a virtual assistant, I provided administrative support to a therapist, handling tasks such as scheduling appointments, managing client records, and responding to inquiries. I worked remotely, utilizing digital tools to ensure seamless communication and workflow. My role required empathy, discretion, and strong organizational skills, allowing the therapist to focus on providing top-notch care to their clients. I maintained confidentiality, coordinated with clients, and ensured smooth operations, contributing to a calm and professional experience for all parties involved.

Company industry:
Other Healthcare Services

Office Administrator

November 2022 - February 2024

Flooai

Harare, Zimbabwe

November 2022 - February 2024

Provided administrative support to clients, including email management, calendar organization, and
data entry
- Conducted research, compiled data, and created reports to inform business decisions
- Developed and implemented effective filing systems, both physical and digital
- Utilized digital tools, such as Trello, Asana, and Google Workspace, to manage tasks and projects
- Collaborated with clients to understand their needs and preferences, and tailored support services
accordingly
- Maintained confidentiality and handled sensitive information with discretion.

Company industry:
Construction & Building

Sales Consultant

May 2021 - December 2021

Housing Development Finance Corporation Limited

Chinhoyi, Zimbabwe

May 2021 - December 2021

As a sales consultant, I worked with clients to understand their needs and provided tailored solutions. One memorable experience was helping a customer find the perfect fit for their business. They were struggling to boost sales, and after a thorough discussion, I recommended a combination of social media marketing and in-store promotions. They were thrilled with the results, and it was rewarding to see their business grow. It was a great reminder that understanding customers and offering genuine solutions builds trust and drives success.

Company industry:
Business Consultancy Services

Education

Zimbabwe Ezekiel Guti University

March 2022

March 2022

Bachelor's degree, Development Studies

Zimbabwe

Skills

Graphics
Expert
Graphics
Expert
Social Media
Expert
Social Media
Expert
Teaching English
Expert
Teaching English
Expert
Sales
Expert
Sales
Expert
Virtual Assistance
Expert
Virtual Assistance
Expert
Marketing
Intermediate
Marketing
Intermediate
Teaching
Intermediate
Teaching
Intermediate
Teaching English
Beginner
Teaching English
Beginner
Project Management
Intermediate
Project Management
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Administration
Intermediate
Administration
Intermediate
Teaching Adults
Intermediate
Teaching Adults
Intermediate
ESL
Intermediate
ESL
Intermediate
English
Intermediate
English
Intermediate
Sales
Intermediate
Sales
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Virtual Assistance
Intermediate
Virtual Assistance
Intermediate
Communications
Intermediate
Communications
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate

Social profiles

Training and Certifications

Certifications
TEFL
Teachers record
Jan 2025
Show credentials

Hobbies

  • Athletics